Technical Administrator for HR Systems

3 weeks ago

London, Greater London, United Kingdom ISS Facility Services UK Full time
Position Overview

Technical Administrator for HR Systems

Location: Flexible

Working Hours: 37.5 per week

Employment Type: Permanent

ISS Facility Services UK is embarking on a significant transformation in our approach to workforce management. To support this initiative, we are enhancing our HR technology framework to improve our recruitment, onboarding, data management, and overall service delivery.

Role Summary

We are seeking a skilled Technical Administrator to join our dynamic team. In this capacity, you will assist in the deployment of our new HR technology, contributing to the establishment of governance, structure, and processes that empower our organization.

Post-implementation, your role will involve ongoing support and maintenance of these systems, ensuring their effective operation.

Reporting to the IT People Systems Manager, the Technical Administrator for HR Systems will be instrumental in maintaining the efficiency of our HR technology ecosystem.

If you possess a robust background in technical administration and are enthusiastic about participating in a transformative project, we invite you to consider this opportunity.

Key Responsibilities

  • Facilitating the transition of a new HR System from project phase to business-as-usual operations
  • Collaborating with the first-line People & Culture support team to provide technical assistance and second-line support for People Systems
  • Executing system administration tasks and maintaining relevant process documentation
  • Overseeing and managing integrations between People, Payroll, Workforce Management, and other systems
  • Administering the UK&I People & Culture technology landscape and architecture
  • Assisting with Test and Release management processes
  • Ensuring compliance with applicable IT General controls and data security standards
  • Engaging with stakeholders, including the People & Culture department, ISS UK IT Team, ISS Group System support teams, and external system providers

Candidate Profile

Successful candidates will demonstrate experience in:

  • Contributing to successful projects through collaborative teamwork
  • Supporting an HR Information System (HRIS) solution (such as SAP SuccessFactors or similar)
  • Building relationships with senior stakeholders and networking effectively
  • Co-designing system solutions with a focus on user experience
  • Managing system integrations
  • Understanding Data Management principles and best practices
  • Familiarity with GDPR and Data Governance policies
  • Exemplary analytical, quantitative, and problem-solving skills, with a strong attention to detail
  • Excellent communication skills, both verbal and written, with the ability to present complex information to non-technical audiences
  • Proven ability to thrive in a fast-paced environment while exercising sound judgment
  • A strong sense of intellectual curiosity and business insight

Preferred Qualifications

It would be advantageous to have experience with:

  • Various HRIS solutions or SAP SuccessFactors modules (e.g., Employee Central, Learning Management, Recruitment, Talent Management)
  • ServiceNow, Jira, or similar case management tools
  • Document management solutions such as DocuSign or Opentext
  • Reporting and Data Extraction/Manipulation Tools
  • Interface design and technology options
  • System implementations and data migration processes

About ISS Facility Services UK

ISS is a leading provider of workplace and facility management services, dedicated to connecting people and places to enhance operational efficiency. By partnering with our clients, we gain insights into every aspect of the user experience.

Through a unique blend of intelligent solutions, high standards, and a commitment to people, we assist our clients in achieving their objectives, whether in healthcare, innovation, or transportation. ISS is dedicated to conducting business responsibly and values corporate responsibility highly. Our focus is on people.

We offer a stimulating and rewarding career in an organization that prioritizes its workforce. At ISS, every individual has the opportunity to develop, grow, and make a meaningful impact.

ISS is proud to be an equal opportunity employer, welcoming applicants from diverse backgrounds and experiences.

Our commitment to inclusivity and diversity fosters a more creative, productive, and fulfilling workplace.

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