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IT HR Systems Technical Administrator

2 months ago

London, Greater London, United Kingdom ISS Facility Services UK Full time
Job Description

Job Title: IT HR Systems Technical Administrator

Location: Remote or On-Site

Hours of Work: 37.5

Contract Type: Permanent

About the Role:

We are seeking an experienced Technical Administrator to join our team at ISS Facility Services UK. As a Technical Administrator, you will play a crucial role in supporting the implementation of our new HR technology, ensuring the smooth operation and maintenance of our HR systems.

Key Responsibilities:

  • Support the implementation of a new HR System through project into BAU
  • Work closely with the 1st line P&C end user support team and provide technical / 2nd line end user support of People Systems
  • Carry out system administration activities, produce and maintain related process documentation
  • Monitor and manage the integrations between the People, Payroll, Workforce Management, and other systems
  • Manage the UK&I P&C technology landscape and architecture
  • Support Test and Release management processes
  • Comply with relevant IT General controls and data security standards
  • Liaise and collaborate with stakeholders, including the People & Culture (HR) department, ISS UK IT Team, ISS Group System support teams, external system providers

About You:

  • Demonstrable successful experience in working on successful projects with a collaborative team effort
  • Demonstrable experience of the Employee Central/EC module on SAP SuccessFactors
  • Experience of supporting SAP SuccessFactors
  • Collaborative approach to senior stakeholder management and networking
  • Co-designing system solutions with end user experience at the centre
  • Supporting and managing system integrations
  • Understanding of Data Management principles and best practices
  • GDPR and Data Governance policies and standards
  • Excellent analytical, quantitative, problem-solving, critical thinking skills with a keen attention to detail
  • Excellent active listening, verbal, written, presentation, communication, influencing and people skills, with the ability to effectively collaborate with cross-functional teams and present complex information to non-technical stakeholders
  • Proven ability to work in a fast-changing environment and execute with urgency, while maintaining the ability to apply sound judgement
  • Strong intellectual curiosity and business acumen

Desirable Skills:

  • ServiceNow, Jira or similar case management tools / products
  • DocuSign / Opentext or similar document management solutions
  • Reporting and Data Extraction/Manipulation Tools
  • Interface design and technology options
  • System implementations and data migration

About ISS Facility Services UK:

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We offer a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. We are committed to doing business the right way, taking our corporate responsibility very seriously. Our passion is people.

We offer a diverse and inclusive work environment, where everyone has the opportunity to develop, grow and make a difference. We welcome all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background