HR Systems Administrator

2 weeks ago

London, Greater London, United Kingdom Mintel Full time
HR Systems Administrator

Mintel is seeking an experienced HR Systems Administrator to join our global human resource team. As the subject matter expert on all HR systems, you will play a key role in supporting our end-to-end HRIS business processes, with a focus on reporting and application support activities.

Key Responsibilities:
  • Collaborate with functional and technical staff to coordinate application of upgrades or fixes
  • Provide first-level support for employees and managers for system functionality inquiries
  • Work with users of HRIS systems to resolve system and interface queries
  • Administer assigned functions, such as recruitment, classification review, compensation, employment, leave, and benefits administration
  • Assist in the review, testing, and implementation of HRMS upgrades or patches
  • Maintenance: Assist with all maintenance tasks and processes in relation to the various Ultipro and Greenhouse modules and ensure they are running at optimum performance levels
  • New modules: Support the development, testing, and implementation of new modules within the HRIS system, within scoped parameters and in line with Mintel's security profiles and GDPR legislation
  • Upgrades: Schedule and test all related upgrades and arrange periodic database maintenance and development sites
  • Troubleshooting: Act as the first point of contact for any queries in relation to the Ultipro and Greenhouse system, log necessary calls with the system provider, and keep users up to date on queries raised
Data Integrity:
  • Change verification: Protect the integrity of the system data by ensuring only authorized changes are carried out
  • System and user audits: Conduct data audits and data cleansing exercises, user audits, and security access audits
  • Help maintain data integrity in systems by running queries and analyzing data
  • Ensure accuracy and integrity of all data on the systems administering all system updates
Training:
  • User guides: Create and maintain documentation for managers and HR processes, ensuring it is relevant, easy to follow, and kept up to date
  • Training: Take responsibility for all system training materials, ensuring all new users are given the necessary training on the system and that regular refresher training is provided to all Mintel employees
  • Develop user procedures, guidelines, and documentation, and ensure proper training and documentation is available for end-users
Reporting:
  • Data extraction: Produce ad hoc management information reports for managers and the accounts and HR team to enable strategic and management decisions
  • Advice and Assistance: Provide assistance to the accounts and HR team to enable them to produce reports/audit reports as required
  • Assist in the development of standard reports for ongoing stakeholder needs
  • Work with HR and the business to understand core stakeholder requirements as it relates to building, running, and analyzing reports from HR systems
Requirements:
  • Relevant experience of system(s) maintenance and administration
  • Building and modifying workflows within the system(s), including testing and implementing changes
  • Extracting and creating reports from the system(s), for the purpose of statutory and management reporting
  • Acting as the first point of contact for user queries and raising issues with the system providers for action and for training employees and other relevant stakeholders on the system(s)
  • Degree-level education or equivalent experience
  • Strong problem-solving skills to solve any issues within the system
  • Ability to support/assist improvement of modules within the HRIS system
  • Ability to understand and communicate complex functional and technical solutions to end-users
  • Excellent engagement and communication skills with all levels of the organization
About Mintel:
  • Culture that supports true collaboration while embracing remote working
  • Flexi-time working hours (start working between 7:00 am and 11:00 am)
  • Hybrid working
  • Approach to personal development where we encourage individuals to grow and share what they've learned
  • Social events, both within the department and across the company
  • Home office allowance, as the working model will be a blend of home and office working
  • Generous holiday allowance with the opportunity to buy back additional holiday
  • A day off to celebrate your birthday
  • Giving back is part of our culture, with this in mind, Mintel gives each employee 2 days per year to give to a worthwhile cause
  • Open-plan office with breakout areas, coffee machines, pool table, and table tennis table

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