Technical Application Support Specialist

2 weeks ago


Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

At Interface Recruitment UK, we are working with a major technology-led organisation to help them achieve their pursuit of applications specialists. This is an exciting opportunity for you to join a leader in the field, offering great benefits and a challenging yet rewarding career with an excellent level of bonus, benefits, career progression, and incredible offices to work from.

Job Summary:

We are looking for an experienced Technical Application Support Specialist to join our team on a permanent basis. The successful candidate will be responsible for providing application support for business applications to agreed SLAs, using the Service Desk application to track support tasks and investigations, and investigating issues and performing maintenance tasks ensuring the agreed availability of various applications.

About You:

To be successful in this role, you will have previous experience in a development or support environment, proven ability to prioritise and manage multiple tasks to tight deadlines and to a high quality, and experience of software development principles. You will also have experience of working with and troubleshooting applications written in SQL, .Net, MQ, Open Edge/Progress, Java.

Key Responsibilities:

  • Provide application support for business applications to their agreed SLAs
  • Use the Service Desk application to track support tasks and investigations
  • Investigate issues and perform maintenance tasks ensuring the agreed availability of a variety of applications
  • Proactively monitor applications and services to ensure smooth running and advise on preventative actions that may be required
  • Support the transitioning of projects into BAU application support, documenting processes and knowledge sharing as needed

What We Offer:

  • An estimated salary of £28,500-£43,000 per annum, commensurable with experience
  • A 5% bonus
  • Gym on site
  • Picnic area
  • Local world delicacies
  • Breakout areas
  • Strong career path within a company that invests in IT/Development of technology operations
  • Pension
  • Flexible benefits that you can cash for salary
  • Cycle to Work
  • Dental insurance
  • Childcare vouchers
  • Retail discounts
  • Excellent coaching and training

How to Apply:

If you are a motivated and enthusiastic individual with a passion for technical application support, please submit your CV and covering letter to us. We look forward to hearing from you



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