Application Support Specialist
1 month ago
Job Description
We are seeking an experienced Application Support Specialist to join our team at Workonblockchain. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients across various channels.
About the Role
This is an exciting opportunity for a motivated individual to take on a challenging role in software application support. You will be working closely with our clients to troubleshoot data-related issues, configure integrations, and undertake basic application configurations.
Responsibilities
- Provide first-line support to clients via tickets, email, video, and telephone calls.
- Monitor and triage incoming support tickets according to existing Service Level Agreements (SLAs).
- Troubleshoot data-related issues by interrogating client data using SQL queries.
- Configure integrations to import client source data into the StREAM application.
- Undertake basic application configurations as required.
- Participate in client calls to support them with data-related queries.
- Maintain and update the Service Desk Knowledge Base.
About Us
At Workonblockchain, we offer a flexible working environment that recognizes the diverse needs of our employees. We provide 26 days of holiday, regular learning and development opportunities, and an inclusive workplace that values diversity and innovation.
Requirements
- Minimum 1 year of technical support experience.
- Good analytical and problem-solving skills.
- Appreciation of and experience with MySQL, writing SQL queries for fixing data issues.
- An understanding of 1st & 2nd line software/application support.
- An understanding of the methodologies of support on software and client data integrations and application configurations.
- Linux administration & Windows Server experience (preferred).
- Experience with MySQL, MSSQL, Oracle DB (preferred).
Benefits
We offer a competitive salary range of £22,000 - £24,000 per year, reflecting the level of expertise and responsibility associated with this role. Your estimated salary would be around £23,000 per year based on industry standards and your expected level of experience.
-
Application Support Specialist
1 day ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full time**Job Title:** Application Support SpecialistWe are seeking a highly skilled Application Support Specialist to join our team at Interface Recruitment UK. As an accomplished expert in SQL and T-SQL, you will be responsible for providing top-notch support services to our clients.Salary: £55,000 - £70,000 per annum, depending on experience.The ideal candidate...
-
IT Applications Support Specialist
3 weeks ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeJob DescriptionWe are seeking an experienced IT Applications Support Specialist to join our team at Interface Recruitment UK.Key Responsibilities:Maintain internal business applications, software upgrades, and pilots across multiple environments.Implement new systems globally, install, configure, and test software products.Core Technical...
-
Technical Application Support Specialist
1 month ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeWe are seeking a skilled Technical Application Support Specialist to join our team. This is an exciting opportunity to work with a major technology led organisation that facilitates the management and control of financial information for their end clients.Salary 25k to 40k (salary commensurable with experience)As a Technical Application Support Specialist,...
-
Technical Application Support Specialist
3 weeks ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeAt Interface Recruitment UK, we are working with a major technology-led organisation to help them achieve their pursuit of applications specialists. This is an exciting opportunity for you to join a leader in the field, offering great benefits and a challenging yet rewarding career with an excellent level of bonus, benefits, career progression, and...
-
Care Support Specialist
5 days ago
Leeds, Leeds, United Kingdom Creative Support Ltd Full timeJob Title: Care Support SpecialistWe are seeking a compassionate and motivated individual to join our team as a Care Support Specialist in Leeds. As a valued member of our team, you will play a vital role in providing a 24-hour personalised extra care service to older people with mental health needs.This is a diverse and stimulating role that offers the...
-
IT Support Specialist
3 weeks ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeInterface Recruitment UK is seeking a skilled IT Support Specialist to join our team. This role involves supporting desktop applications and infrastructure for internal and external clients, including problem determination, workaround resolution, and root cause analysis.Key responsibilities include:Servicing customers with internal applications and...
-
Specialist Support Professional
4 weeks ago
Leeds, Leeds, United Kingdom Beacon Support Full timeBeacon Support Ltd. is a dynamic organization dedicated to providing specialist support services. As a Specialist Support Professional, you will play a vital role in assisting Higher Education students with disabilities and mental health conditions through one-to-one support.About the Role:You will work closely with students to encourage coping strategies,...
-
Senior IT Application Specialist
7 days ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full time**Job Description**Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team in Leeds. As a key member of our IT department, you will be responsible for providing technical support to around 2000 users. This is a busy role that requires excellent teamwork and communication skills.Duties and ResponsibilitiesBe a key...
-
Web Application Specialist
7 days ago
Leeds, Leeds, United Kingdom Twilo Creative Full timeAbout UsTwilo Creative is a well-established digital agency with a reputation for delivering high-quality projects to clients across multiple sectors. We are passionate about using the latest technologies to create innovative solutions that exceed client expectations.We are currently seeking a skilled Web Application Specialist to join our team. As a key...
-
Technical Applications Specialist
7 days ago
Leeds, Leeds, United Kingdom The Bridge (IT Recruitment) Full timeWe are seeking an experienced Technical Applications Specialist to join our team at The Bridge (IT Recruitment). This exciting role offers a competitive salary of £60,000 - £80,000 per annum, depending on experience.The successful candidate will have a strong background in providing 3rd line support for various application portfolios. Key responsibilities...
-
Operations Support Specialist
3 days ago
Leeds, Leeds, United Kingdom Rhodar Specialist Enabling Works Full timeOperations Support SpecialistJob OverviewWe are seeking a highly skilled Operations Support Specialist to join our team at Rhodar Specialist Enabling Works. The successful candidate will be responsible for providing operational support to our team, ensuring the efficient delivery of our services. Key ResponsibilitiesProvide operational support to the team,...
-
Technical Application Specialist
4 days ago
Leeds, Leeds, United Kingdom The Bridge (IT Recruitment) Full timeWe are seeking a skilled Technical Application Specialist to join our team at The Bridge (IT Recruitment) in the UK.As a key member of our IT department, you will be responsible for providing 3rd line support on various applications, working across the full incident and problem lifecycle to ensure effective resolutions are implemented.The successful...
-
Cloud Application Specialist
3 weeks ago
Leeds, Leeds, United Kingdom OJC Consulting Full timeJob Summary:A Cloud Application Specialist is required to join our team at OJC Consulting. This role involves implementing and maintaining cloud applications, including Ivalua, GEP, and Salesforce, with a focus on timely delivery and quality control.Key Responsibilities:- Implement and maintain cloud applications with strict adherence to project timelines...
-
Purchasing Support Specialist
1 week ago
Leeds, Leeds, United Kingdom Rhodar Specialist Enabling Works Full timeRhodar Specialist Enabling Works is seeking a Purchasing Support Specialist to join our team in Leeds.Salary: £25,000-£30,000 per annum.We are a market leader in the asbestos removal, demolition, and land remediation industries, offering a range of services to major corporations.As a Purchasing Support Specialist, you will provide administrative support to...
-
Application System Support Expert
7 days ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeAbout the Role:This is an exciting opportunity to join our team as a Technical Application Specialist. As a key member of our support team, you will be responsible for providing technical assistance to our customers, ensuring they receive the best possible service.Responsibilities:Provide technical support and guidance to customersMaintain accurate records...
-
Legacy Application Specialist
3 weeks ago
Leeds, Leeds, United Kingdom PSD Technology Contracts Ltd. Full timeWe are looking for a skilled Legacy Application Specialist to support our clients in Leeds.The successful candidate will have extensive knowledge of VB6 technologies and experience in application development and maintenance.Key Responsibilities:Continuously improve and optimize Legacy VB6 applications to meet current standards.Assist in user interface...
-
Technical Application Specialist
1 month ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeJob Description:Interface Recruitment UK seeks a Technical Application Specialist to support the technical aspects of business delivery applications. The successful candidate will be responsible for delivering applications across multiple environments, including laptop, web access, and mobile devices.Key Responsibilities:Maintain internal business...
-
Lead Application Specialist
1 week ago
Leeds, Leeds, United Kingdom Leeds Teaching Hospitals NHS Trust Full timeAbout the JobWe are looking for an experienced Lead Application Specialist to lead the development of complex web applications for Leeds Teaching Hospitals NHS Trust. As a Lead Application Specialist, you will be responsible for overseeing the development process, ensuring that all code meets the highest standards of quality, security, and performance. You...
-
Corporate Law Support Specialist
1 week ago
Leeds, Leeds, United Kingdom Law Support Ltd Full timeLaw Support Ltd: An Exciting Opportunity for a Results-Oriented ProfessionalWe are seeking a highly skilled Corporate Law Support Specialist to join our Property team in Leeds. As a key member of the team, you will deliver high-quality secretarial support on a wide range of legal services.The successful candidate will have previous experience as a corporate...
-
Company Secretarial Support Specialist
7 days ago
Leeds, Leeds, United Kingdom Law Support Ltd Full timeWe are looking for a highly skilled Company Secretarial Support Specialist to join our Corporate Department at Law Support Ltd.In this role, you will be required to provide administrative support to the fee earners, assisting with case management and supporting the team.The successful candidate will receive a competitive salary of £34,000 per annum, plus an...