Technical Support Specialist

5 days ago


Leeds, Leeds, United Kingdom CV-Library Full time

We are seeking experienced Technical Support Specialists to join our team as Customer Experience Coordinators. The successful candidate will be responsible for delivering exceptional customer experiences, solving complex problems, and managing calls. This is an exciting opportunity to work in a fast-paced environment, prioritise tasks, and multitask across systems and applications.

Key Responsibilities:
  • Deliver exceptional customer experiences
  • Solve complex problems
  • Manage calls, capturing required details and assigning to resolver groups
  • Work at pace, prioritise tasks, and multitask across systems and applications

The salary for this role is £25,000 per annum. You will have the opportunity to work from home or in one of our offices, with flexible working options available. Our benefits package includes 27 days annual leave plus Bank Holidays, increasing by a day per completed year service up to a maximum of 30 days.



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