Technical Support Specialist

3 days ago


Leeds, Leeds, United Kingdom OCU Full time

We are seeking a highly motivated Technical Support Specialist to join our team in Leeds, providing technical assistance to customers and resolving complex issues.

This role offers a competitive salary of 25,000 per annum, as well as opportunities for career advancement and professional development within the company.

Responsibilities:

  • Providing technical support to customers via phone, email, and other channels
  • Identifying and assessing customer needs to achieve satisfaction
  • Maintaining accurate records of customer interactions and feedback

Requirements:

  • Excellent problem-solving skills and ability to think critically
  • Ability to communicate complex technical information in a clear and concise manner
  • Previous experience in a technical support role or similar environment


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