ICT Technical Support Specialist
6 days ago
We are seeking an ICT Technical Support Specialist to join our team at Interface Recruitment UK. In this role, you will be responsible for providing technical support to our clients on various IT systems and applications.
Key Responsibilities:- Incident Response: Respond to technical support incidents via phone, email, or internal ticket system in a timely and professional manner.
- Documentation: Create and maintain accurate documentation of how-to articles, knowledge bases, and other relevant information to aid in future troubleshooting and support efforts.
- IT Procurement: Process IT purchase orders efficiently, ensuring that all necessary approvals and requirements are met.
- System Support: Provide technical support for Microsoft Desktop Operating Systems, Applications, Mobile Computing, and other technical applications as required.
- Desirable Skills: Possess strong SQL querying skills to assist with data analysis and reporting.
This is a challenging yet rewarding opportunity for a skilled ICT Technical Support Specialist. We offer a competitive salary of £25,000 - £35,000 per annum, depending on experience, plus benefits such as opportunities for professional growth and development, flexible working arrangements, and a collaborative work environment.
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