Senior Sales Professional for E-commerce Solutions
7 days ago
About the Position:
We are seeking a seasoned Senior Sales Professional for E-commerce Solutions to join our team at JAC Recruitment (UK) Ltd. The ideal candidate will have extensive experience in sales and a deep understanding of e-commerce logistics, with the ability to drive sales and business development within this sector.
Key Responsibilities:
- Sales & Business Development: Develop and execute a strategic sales plan to meet or exceed sales targets, conduct market research to identify potential clients and emerging trends in e-commerce logistics, create and deliver compelling sales presentations to e-commerce clients, negotiate contracts, pricing, and service terms with clients.
- E-commerce Logistics Expertise: Stay informed about the latest trends and challenges in e-commerce logistics, including warehousing, fulfillment, and last-mile delivery, understand the unique needs of e-commerce businesses, including fast delivery, inventory management, and returns handling, keep up-to-date with industry regulations, particularly regarding cross-border e-commerce and customs.
- Collaboration & Coordination: Collaborate with other sales team members to share insights and develop strategies for the e-commerce sector, provide regular reports and forecasts to management regarding sales performance and market opportunities, work closely with operations, warehousing, and fulfillment teams to ensure seamless service delivery.
- Customer Service & Problem-Solving: Monitor service performance and work with operations teams to resolve any service issues or disruptions, proactively identify areas for improvement in service offerings and client satisfaction, ensure all client inquiries, issues, and concerns are addressed promptly and effectively.
- Reporting & Administration: Prepare regular sales performance reports and market analysis for management review, use CRM systems to track and manage sales leads and opportunities, maintain accurate records of sales activities, client interactions, contracts, and pricing agreements.
Requirements:
- Education: Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field (preferred).
- Experience: 5+ years of experience in sales, with a focus on e-commerce logistics, warehousing, or fulfillment.
- Language: English Fluent level; Japanese skill is an advantage but not mandatory.
- Industry Knowledge: Strong understanding of e-commerce logistics, including fulfillment, last-mile delivery, and cross-border shipping.
- Sales Skills: Proven track record of achieving sales targets in a competitive environment.
- Communication: Excellent verbal and written communication skills, with the ability to engage and influence e-commerce clients.
- Negotiation: Strong negotiation skills and experience in contract management.
- Customer Service: Commitment to delivering high-quality service and client satisfaction.
- Technical Skills: Proficiency in Microsoft Office Suite; experience with CRM systems and logistics management software is a plus.
- Travel: Willingness to travel as required for client meetings and industry events.
Location: Heathrow area.
Estimated Salary: Up to £85,000 per annum.
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