E-commerce Logistics Business Development Manager
24 hours ago
About the Role:
We are seeking a highly motivated E-commerce Logistics Business Development Manager to join our team at JAC Recruitment (UK) Ltd. This is an excellent opportunity to drive sales and business development within the e-commerce logistics sector.
Key Responsibilities:
- Sales & Business Development: Identify and target e-commerce businesses in need of logistics solutions, develop and execute a strategic sales plan to meet or exceed sales targets, conduct market research to identify potential clients and emerging trends in e-commerce logistics, create and deliver compelling sales presentations to e-commerce clients, negotiate contracts, pricing, and service terms with clients.
- E-commerce Logistics Expertise: Stay informed about the latest trends and challenges in e-commerce logistics, including warehousing, fulfillment, and last-mile delivery, understand the unique needs of e-commerce businesses, including fast delivery, inventory management, and returns handling, keep up-to-date with industry regulations, particularly regarding cross-border e-commerce and customs.
- Collaboration & Coordination: Work closely with operations, warehousing, and fulfillment teams to ensure seamless service delivery, collaborate with other sales team members to share insights and develop strategies for the e-commerce sector, provide regular reports and forecasts to management regarding sales performance and market opportunities.
- Customer Service & Problem-Solving: Ensure all client inquiries, issues, and concerns are addressed promptly and effectively, monitor service performance and work with operations teams to resolve any service issues or disruptions, proactively identify areas for improvement in service offerings and client satisfaction.
- Reporting & Administration: Maintain accurate records of sales activities, client interactions, contracts, and pricing agreements, prepare regular sales performance reports and market analysis for management review, use CRM systems to track and manage sales leads and opportunities.
Requirements:
- Education: Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field (preferred).
- Experience: 2-5 years of experience in sales, with a focus on e-commerce logistics, warehousing, or fulfillment.
- Language: English Fluent level; Japanese skill is an advantage but not mandatory.
- Industry Knowledge: Strong understanding of e-commerce logistics, including fulfillment, last-mile delivery, and cross-border shipping.
- Sales Skills: Proven track record of achieving sales targets in a competitive environment.
- Communication: Excellent verbal and written communication skills, with the ability to engage and influence e-commerce clients.
- Negotiation: Strong negotiation skills and experience in contract management.
- Customer Service: Commitment to delivering high-quality service and client satisfaction.
- Technical Skills: Proficiency in Microsoft Office Suite; experience with CRM systems and logistics management software is a plus.
- Travel: Willingness to travel as required for client meetings and industry events.
Location: Heathrow area.
Estimated Salary: Up to £85,000 per annum.
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