Logistics Team Manager

7 hours ago


Hounslow, Greater London, United Kingdom dbschenker Full time

**About the Role**

We are seeking a skilled Logistics Team Manager to lead our airfreight team in delivering exceptional customer service.

This role involves managing and developing employees, driving customer satisfaction, and ensuring business growth.

A successful candidate will have experience in airfreight, excellent customer service skills, and strong leadership abilities.

The salary for this position is £55,000 - £65,000 per annum, depending on experience.

**Key Responsibilities**

  • Provide excellent customer service and drive the same ethos throughout the business and team.
  • Interact with customers on all levels and develop long-term relationships.
  • Consistently deliver and drive customer satisfaction to meet & exceed expectations.
  • Retain and grow all current business to maximize the amount of business carried for every customer.

**Requirements**

  • Previous experience in airfreight and a solid understanding of the air industry.
  • Excellent customer service skills.
  • Strong leadership and people management skills.
  • Effective communication skills.

**Benefits**

  • Career paths and development opportunities.
  • Hybrid working.
  • 25 days holiday + day off for your birthday.
  • Pension scheme with up to 6% employer contributions.
  • Private healthcare.
  • Bonus scheme - 10%.

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