Desktop Claims Investigator
2 days ago
We are seeking a highly skilled Desktop Surveyor to join our team at Hastings Direct, an innovative digital insurance provider. As a key member of our team, you will play a vital role in investigating and managing claims, ensuring that our customers receive fair and timely resolutions.
Job DescriptionOur ideal candidate will have extensive experience in claims handling, with a strong understanding of current case law, settlement methods, building regulations, market pricing, flood/escape of water/fire damage management best practice and principles. They will be responsible for scoping and managing claims, determining policy cover and legal liability investigations, establishing loss value and associated costs, and handling desktop settlements of full and varied range of incidents.
The successful candidate will also be expected to maintain high standards of communication with internal stakeholders, providing information on significant claims trends, participating in the policy wording and claim handling enhancement working group, and contributing to the claims auditing process.
We offer a competitive salary of £35,000 - £45,000 per annum, depending on experience, plus a range of benefits, including flexible working, a bonus scheme, physical and mental wellbeing programs, and access to private healthcare, dental plans, and discounted health assessments.
Requirements- Experience of investigating and handling domestic property claims
- Excellent knowledge of current case law, settlement methods, building regulations, market pricing, flood/escape of water/fire damage management best practice and principles
- Claims scoping and management software experience
-
Senior Claims Investigator
14 hours ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeOpportunity OverviewWe are seeking a skilled Technical Claims Specialist to join our team at Hastings Direct. This role will be based in Leicester or Bexhill, with a hybrid working arrangement.About the RoleThe successful candidate will be responsible for investigating and processing technical claims related to credit hire. They will work closely with...
-
UK Insurance Claims Specialist
2 days ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeWe're proud to be a leading digital insurance provider in the UK, with a strong focus on delivering good outcomes for our customers. As a Desktop Surveyor, you will play a key role in helping us achieve this goal by investigating and managing claims, ensuring that our customers receive fair and timely resolutions.Job ResponsibilitiesInvestigating, managing...
-
Claims Analyst
2 days ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeHastings Direct is an exciting company to work for, with ambitious plans to become the best and biggest insurance provider in the UK market. We're looking for a skilled Desktop Surveyor to join our team and help us achieve our goals.Job DetailsThe successful candidate will be responsible for investigating, managing and reporting on a varied range of surveyed...
-
Claims Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeWe're a digital insurance provider with ambitious plans to become the UK's leading insurer. Our talented team is dedicated to delivering excellent customer experiences and driving business growth.As a Claims Specialist, you'll be responsible for investigating, managing, and reporting on a range of claims related to property damage. You'll work closely with...
-
Claims Review Specialist
1 week ago
Leicester, Leicester, United Kingdom Hastings Direct Careers Full timeJob Description: As a Fraud Investigator, you will conduct new reviews of newly identified claims which are of concern, supplying guidance or feedback to the wider claims teams as necessary. You will also conduct investigations into suspected fraudulent activity, working closely with other departments to identify and prevent potential risks. This is an...
-
Claims Resolution Professional
2 weeks ago
Leicester, Leicester, United Kingdom Course Full timeAs a Claims Resolution Professional, you will play a vital role in our claims handling function at Course. Your primary responsibility will be to manage home claims within the handling authority limit to achieve optimum outcomes. This includes desktop settlements, supplier liaison with customer availability, and ensuring claims are adequately reserved, loss...
-
Insurance Claims Specialist
2 weeks ago
Leicester, Leicester, United Kingdom Course Full timeAs a highly skilled Insurance Claims Specialist at Course, you will play a crucial role in managing home claims within the handling authority limit to achieve optimum outcomes. Your key responsibilities will include desktop settlements, supplier liaison with customer availability, and ensuring claims are adequately reserved, loss coded, and managed...
-
Senior Fraud Investigations Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob OverviewHastings Direct is a leading digital insurance provider with ambitious plans to become the best and biggest in the UK market. Our company culture focuses on getting it right for our colleagues, customers, company, and community.About the RoleWe are seeking an experienced Senior Fraud Investigations Specialist to join our team. As a key member of...
-
Internal Claims Auditor
1 month ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob DescriptionAs a Claims Audit Professional at Hastings Direct, you will be responsible for ensuring the accuracy and fairness of our insurance claims. You will work closely with our claims team to investigate and resolve claims in a timely and efficient manner. This role is a hybrid of homeworking and office-based work, with an expectation to attend the...
-
Home Claims Handler
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeRole PurposeAs a Home Claims Handler with Hastings Direct, you will be responsible for managing home claims handling within your handling authority limit. This involves maintaining and delivering an effective claims support function through desktop settlements or liaising with suppliers while always being available to the customer.Key AccountabilitiesManage...
-
Insurance Claims Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeRole OverviewThis is a challenging and rewarding role for an experienced Insurance Claims Specialist to join our vibrant team in Leicester. As a Customer Service Advisor, you will be responsible for resolving customer complaints over the phone to an exceptionally high standard.Job ResponsibilitiesInvestigate and resolve insurance claims or complaints to...
-
Complex Claims Resolution Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob DescriptionYou will be responsible for your own portfolio of complex fraud claims, including fraud ring operations and high-profile cases. You will work closely with your Technical Fraud Team Leader to ensure investigations are conducted to the highest standard.You will develop and implement strategies to advance our complex fraud capability using the...
-
Home Claims Handler
1 week ago
Leicester, Leicester, United Kingdom Course Full timeWe are seeking a highly motivated Home Claims Handler - Results Focused to join our team at Course. As a key member of our claims handling function, you will be responsible for managing home claims within the handling authority limit to achieve optimum outcomes. Your key responsibilities will include desktop settlements, supplier liaison with customer...
-
Insurance Claims Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob DescriptionClaims Intervention Specialist RoleWe are seeking an experienced Claims Intervention Specialist to join our Hastings Direct team. This role involves working closely with our customers and internal stakeholders to resolve claims in a timely and professional manner.Key Responsibilities:Investigate and assess claims to determine liability and...
-
Claims Handler
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob OverviewAs a Claims Handler in our Insurance Team at Hastings Direct, you will be responsible for managing home claims handling within your handling authority limit. This role requires strong technical knowledge and communication skills to deliver an effective claims support function through desktop settlements or liaising with suppliers while ensuring...
-
Claims Handler
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Summary:We are seeking a skilled Claims Handler to join our team at Hastings Direct. As a Credit Hire Specialist, you will be responsible for managing credit hire and repair claims with a value of up to £10k.About the Role:Manage a workload of hire/repair claims from notification through to settlementMaking correct and timely liability and indemnity...
-
Claims Defence Solicitor
4 weeks ago
Leicester, Leicester, United Kingdom G2 Legal Limited Full timeJob Opportunity: G2 Legal Limited is seeking a skilled and motivated Claims Defence Solicitor to join its Local Government Practice in Leicester or Birmingham.">About the Role: As a Claims Defence Solicitor, you will work on a variety of pre-litigated and litigated claims, acting on behalf of local authorities and their insurers. Your responsibilities will...
-
Third Party Property Damage Claims Professional
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeCompany OverviewHastings Direct is a digital insurance provider with ambitious plans to become the UK market leader. We have made significant investments in data and tech capabilities, as well as nurturing our 4Cs culture. This approach has driven our growth, and we are proud of the journey we are on as a company.Salary and BenefitsThe salary for this role...
-
Claims Resolution Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob SummaryWe are seeking an experienced Claims Resolution Specialist to join our team at Hastings Direct. The successful candidate will be responsible for resolving high-value and complex claims cases, minimizing financial exposure, and providing expert advice and coaching to credit hire teams.About UsHastings Direct is a digital insurance provider with...
-
Vehicle Claims Resolution Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout UsHastings Direct is a leading insurance provider committed to delivering exceptional customer experiences. Our team of dedicated professionals works together to drive growth, foster a culture of well-being, and promote excellence in everything we do.Role OverviewWe are seeking an experienced Vehicle Claims Resolution Specialist to join our dynamic...