Claims Resolution Professional
4 days ago
As a Claims Resolution Professional, you will play a vital role in our claims handling function at Course. Your primary responsibility will be to manage home claims within the handling authority limit to achieve optimum outcomes. This includes desktop settlements, supplier liaison with customer availability, and ensuring claims are adequately reserved, loss coded, and managed effectively.
About the CompanyCourse is a leading provider of insurance solutions, and we are committed to delivering exceptional results for our customers. Our claims handling function is a critical part of this effort, and we are seeking a highly skilled Claims Resolution Professional to join our team.
Key Responsibilities- Manage a portfolio of claims with varying complexity to achieve the optimum outcome.
- Ensure claims are adequately reserved, loss coded, and managed effectively.
- Work with the Claims Team Leader to maintain best practice documents.
- Handle and resolve complaints, including FOS referrals.
- Complete training as mandated by the company and regulated by the FCA.
- Attractive salary based on experience: $65,000 - $75,000 per annum.
- Flexible working arrangements.
- Competitive bonus scheme.
- Physical wellbeing benefits.
- Financial wellbeing benefits.
- Mental wellbeing programme.
- Generous annual leave and bank holidays.
- Access to private healthcare and other benefits.
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