Insurance Claims Specialist

17 hours ago


Leicester, Leicester, United Kingdom Hastings Direct Full time
Job Description

Claims Intervention Specialist Role

We are seeking an experienced Claims Intervention Specialist to join our Hastings Direct team. This role involves working closely with our customers and internal stakeholders to resolve claims in a timely and professional manner.

Key Responsibilities:

  • Investigate and assess claims to determine liability and appropriate resolution
  • Communicate with customers to understand their needs and provide updates on claim progress
  • Collaborate with internal teams to resolve claims and ensure timely payouts
  • Analyze claim data to identify trends and opportunities for improvement
  • Develop and maintain relationships with customers to ensure long-term loyalty

Requirements:

  • Experience in claims handling and resolution
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Proficiency in Microsoft Office and other relevant software

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a leading insurance provider


  • Leicester, Leicester, United Kingdom Aon Full time

    Insurance Claims SpecialistAon is seeking an Insurance Claims Specialist to join their team in Leicester. As an Insurance Claims Specialist, you will be responsible for processing claims and resolving queries on behalf of clients with the primary objective of gaining agreement and settlement from underwriters as efficiently as possible.Key...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Role OverviewThis is a challenging and rewarding role for an experienced Insurance Claims Specialist to join our vibrant team in Leicester. As a Customer Service Advisor, you will be responsible for resolving customer complaints over the phone to an exceptionally high standard.Job ResponsibilitiesInvestigate and resolve insurance claims or complaints to...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job DescriptionWe are seeking an experienced Insurance Claims Specialist to join our Intervention Team in Leicester. This role is a fantastic opportunity to work with Hastings customers and other parties involved in third-party vehicle accidents.The successful candidate will provide critical support to those affected by such incidents, ensuring their needs...


  • Leicester, Leicester, United Kingdom LGBT Great Full time

    Insurance Claims Handler/AdministratorWe're seeking a skilled Insurance Claims Handler to join our team at LGBT Great. As an Insurance Claims Handler, you'll be responsible for processing claims and resolving queries on behalf of our clients. Your primary objective will be to gain agreement and settlement from underwriters as efficiently as possible.As you...

  • Claims Adjuster

    6 days ago


    Leicester, Leicester, United Kingdom Hastings Direct Full time

    About Hastings DirectHastings Direct is a leading digital insurance provider with ambitious plans to expand its services. As a Claims Adjuster - Home Insurance Specialist, you will play a crucial role in our team.Job SummaryWe are seeking an experienced Claims Adjuster - Home Insurance Specialist to join our team in Leicester or Bexhill. The ideal candidate...


  • Leicester, Leicester, United Kingdom Adjusting Appointments Limited Full time

    Claims Technician Role at Adjusting Appointments LimitedWe are seeking a highly skilled Claims Technician to join our team at Adjusting Appointments Limited, a UK nationwide Property repair organisation with a rich history in the Insurance and Property Industry.As a key member of our team, you will be responsible for handling a portfolio of buildings related...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Hastings Direct is seeking a highly motivated and organized Insurance Claims Expert to join our team in Leicester. As an Insurance Claims Expert, you will be responsible for handling customer claims in a timely and efficient manner. You will communicate with customers via phone and email, resolve claims issues, and provide excellent service. In addition, you...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job Title: Motor Claims HandlerAbout the Role:As a Motor Claims Handler at Hastings Direct, you will play a vital role in providing exceptional customer service to our policyholders who have been involved in a road traffic accident. Your primary responsibility will be to communicate with customers through verbal and written means, discussing their options...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    About this roleWe're seeking an experienced Claims Trainer to join our Learning and Development team at Hastings Direct. As a Claims Trainer, you'll play a critical role in ensuring the effective delivery and evaluation of training and development programs that build good business and customer outcomes.Key responsibilitiesDesign and deliver engaging learning...


  • Leicester, Leicester, United Kingdom Aon Full time

    Aon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.We are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.What We OfferWe offer a competitive salary with an estimated £25,000 - £30,000 per...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job DescriptionA challenging opportunity has arisen for a highly skilled and motivated individual to join our Intervention Team as a Claims Resolution Specialist. In this role, you will provide vehicle repair and car hire solutions to non-fault parties, ensuring an excellent customer experience that demonstrates Hastings' market-leading service.Key...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job OverviewWe are seeking a highly skilled Insurance Vehicle Claims Examiner to join our team at Hastings Direct. This exciting opportunity allows you to play a critical role in resolving insurance claims efficiently and effectively.About the Role:This is a hybrid position, requiring you to work both from home and in our Leicester office on specific days...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Role OverviewWe're looking for a skilled Insurance Claims Advocate to join our team at Hastings Direct. This is an exciting opportunity to support customers who have been involved in a road traffic accident, negotiate vehicle valuations and ensure a seamless customer journey through confident and accurate communication.Key ResponsibilitiesManage a portfolio...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Company OverviewHastings Direct is a leading digital insurance provider committed to delivering excellent customer experiences and driving growth in the UK market.We're proud of our 4Cs culture, which focuses on getting it right for our colleagues, customers, company, and community. As a Claims Specialist, you'll play a crucial role in helping us achieve our...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    At Hastings Direct, we are a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We're looking for an Insurance Risk Specialist to join our team in Leicester.The role comes with a competitive salary of £45,000 - £60,000 per annum, depending on experience, as well as a range of benefits including flexible working...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job SummaryWe are seeking an experienced Claims Resolution Specialist to join our team at Hastings Direct. The successful candidate will be responsible for resolving high-value and complex claims cases, minimizing financial exposure, and providing expert advice and coaching to credit hire teams.About UsHastings Direct is a digital insurance provider with...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job OverviewHastings Direct is seeking a skilled Claims Resolution Specialist to join their team. As a Claims Resolution Specialist, you will play a crucial role in providing exceptional customer experiences while resolving third-party claims efficiently.Key Responsibilities: Provide professional service to customers, ensuring their needs are met and...

  • Claims Specialist

    2 weeks ago


    Leicester, Leicester, United Kingdom Hastings Direct Full time

    We're a digital insurance provider with ambitious plans to become the UK's leading insurer. Our talented team is dedicated to delivering excellent customer experiences and driving business growth.As a Claims Specialist, you'll be responsible for investigating, managing, and reporting on a range of claims related to property damage. You'll work closely with...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    About the RoleWe're seeking an Insurance Professional with expertise in claims to join our team at Hastings Direct. As a key member of our Household Claims department, you'll play a crucial role in delivering exceptional customer outcomes and commercial results.Key Responsibilities:Claims Capability Development: Collaborate with our team to identify and...


  • Leicester, Leicester, United Kingdom PIB Insurance Brokers Full time

    At PIB Insurance Brokers, we are seeking a highly motivated and results-driven Business Development Insurance Specialist to join our successful New Business Sales team in Leicester.Salary: £35,000 - £45,000 per annumJob DescriptionThe role involves developing and maintaining relationships with prospective customers to understand their insurance needs....