Current jobs related to Home Claims Resolution Manager - Leicester, Leicester - Hastings Direct

  • Claims Resolution Manager

    3 weeks ago

    Leicester, Leicester, United Kingdom IDEX Consulting Full time

    IDEX Consulting is looking for a Claims Resolution Manager to handle claims from inception to closure, focusing on delivering exceptional customer experiences. The successful candidate will be responsible for managing a range of personal and high net worth professional clients who own pleasure craft.This role involves working closely with our in-house claims...

  • Claims Resolution Professional

    4 weeks ago

    Leicester, Leicester, United Kingdom Course Full time

    As a Claims Resolution Professional, you will play a vital role in our claims handling function at Course. Your primary responsibility will be to manage home claims within the handling authority limit to achieve optimum outcomes. This includes desktop settlements, supplier liaison with customer availability, and ensuring claims are adequately reserved, loss...

  • Claims Resolution Expert

    1 week ago

    Leicester, Leicester, United Kingdom IDEX Consulting Full time

    Job Description:IDEX Consulting requires a Claims Resolution Expert to handle claims from start to finish, ensuring customer satisfaction and timely updates. As a Claims Resolution Expert, you will work closely with customers to resolve their claims efficiently and effectively.Key Responsibilities:Handle claims from inception to resolutionEnsure customer...

  • Claims Resolution Expert

    2 weeks ago

    Leicester, Leicester, United Kingdom Hastings Direct Full time

    Claims Resolution Expert Job DescriptionWe are hiring a talented Claims Resolution Expert to join our team. This role requires strong analytical and problem-solving skills, with the ability to navigate complex insurance claims scenarios.Main ResponsibilitiesExamine claims documents and evidence to determine liability and damagesBuild and maintain strong...

  • Property Claims Resolution Expert

    7 days ago

    Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job SummaryWe are seeking a Property Claims Resolution Expert to join our team at Hastings Direct. As a key member of our claims team, you will investigate and manage a diverse range of claims, ensuring that all incidents are handled fairly and with integrity.Key ResponsibilitiesDetermine policy cover and legal liability for each claimLiaise with customers...

  • Motor Claims Resolution Expert

    4 weeks ago

    Leicester, Leicester, United Kingdom Hastings Direct Careers Full time

    Job SummaryWe are seeking a motivated Motor Claims Resolution Expert to join our team. In this role, you will be responsible for resolving motor claims, providing an excellent customer experience, and ensuring that claims costs are kept to a minimum.Key Performance Indicators (KPIs):Resolution rate of 90% or higher.Average claim duration of 10 working days...

  • Claims Resolution Professional

    3 weeks ago

    Leicester, Leicester, United Kingdom Hastings Direct Full time

    We're on the hunt for a talented Claims Resolution Professional to join our team at Hastings Direct. As a Claims Assessor, you will be responsible for resolving household claims in a prompt and professional manner.About Our Company: Hastings Direct is a renowned digital insurance provider dedicated to innovation and growth. We're committed to providing...

  • Automotive Claims Resolution Specialist

    4 weeks ago

    Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job OverviewHastings Direct seeks a skilled Automotive Claims Resolution Specialist to join their team. This role is responsible for providing support to customers and other affected parties in the event of a non-fault accident.Key ResponsibilitiesThis specialist will work closely with customers, insurance providers, and other stakeholders to resolve claims...

  • Home Claims Operations Manager

    2 weeks ago

    Leicester, Leicester, United Kingdom Hastings Direct Careers Full time

    At Hastings Direct Careers, we're on a mission to become the UK's leading home claims handling function. As our Home Claims Team Leader, you'll play a crucial role in achieving this goal.We're looking for an exceptional leader who can drive results and inspire their team. Your responsibilities will include:Supporting our ambitious plans to become market...

  • Home Claims Management Professional

    2 weeks ago

    Leicester, Leicester, United Kingdom Course Full time

    Key ResponsibilitiesManage a portfolio of residential claims to achieve optimal outcomes.Achieve results that position Hastings as a market-leading home claims handling function.Maintain best practice documents on technical applications for buildings, contents, recoveries, and subsidence.Handle and resolve complaints, including FOS referrals, ensuring...

  • Claims Assessor

    4 days ago

    Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job OverviewHastings Direct is a leading digital insurance provider seeking an experienced Claims Assessor - Home Claims Specialist to join our team. As a key member of our household claims team, you will play a vital role in reviewing and monitoring outcomes/KPIs, supporting improvements through technical development, and creating training content as a...

  • Home Claims Operations Lead

    2 weeks ago

    Leicester, Leicester, United Kingdom Hastings Direct Careers Full time

    Hastings Direct Careers is seeking a highly motivated Home Claims Operations Lead to join our team and contribute to our goal of becoming a market leading home claims handling function. As a key member of our operations team, you will play a critical role in ensuring that our claims processes are efficient, effective, and customer-focused.About YouWe are...

  • Home Claims Specialist

    4 weeks ago

    Leicester, Leicester, United Kingdom Hastings Direct Careers Full time

    About the RoleHastings Direct Careers is seeking a skilled Property Claims Expert to join our team in Leicester or Bexhill. In this role, you will be responsible for handling Home Claims and building the right capability in providing excellent customer service. Job SummaryAs a Property Claims Expert, you will be the first point of contact for customers with...

  • Insurance Claims Investigator

    7 days ago

    Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job OverviewWe are seeking a skilled Insurance Claims Investigator to join our team at Hastings Direct. As a Desktop Surveyor, you will play a critical role in investigating and managing a wide range of claims, ensuring that all incidents are handled fairly and with integrity.Key ResponsibilitiesInvestigate and manage claims, determining policy cover and...

  • Home Claims Leadership Role

    2 days ago

    Leicester, Leicester, United Kingdom Hastings Direct Full time

    Key ResponsibilitiesSet and manage annual and monthly objectives for the team.Provide coaching and development plans to support ongoing progression.Conduct regular audits on colleagues to ensure compliance with departmental SLAs.Engage and motivate the team to deliver high-quality results.Support the overall quality of claims handling internally and by...

  • Home Claims Handler

    3 weeks ago

    Leicester, Leicester, United Kingdom Course Full time

    We are seeking a highly motivated Home Claims Handler - Results Focused to join our team at Course. As a key member of our claims handling function, you will be responsible for managing home claims within the handling authority limit to achieve optimum outcomes. Your key responsibilities will include desktop settlements, supplier liaison with customer...

  • Home Claims Operations Lead

    1 month ago

    Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job DescriptionWe are seeking an experienced Insurance Claims Team Manager to join our team. As a key member of our operations team, you will be responsible for supporting our goal to become a market-leading home claims handling function. Your duties will include setting and managing annual and monthly objectives, providing coaching and development plans to...

  • Insurance Claims Professional

    2 weeks ago

    Leicester, Leicester, United Kingdom Hastings Direct Full time £26,500 - £28,675

    About This Opportunity:We're seeking an experienced Claims Handler to join our team at Hastings Direct. As a key member of our claims team, you'll be responsible for handling property claims from initial contact through to resolution.Key Responsibilities:Manage property claims, ensuring timely and efficient resolutionCommunicate with customers, providing...

  • Claims Investigator

    2 weeks ago

    Leicester, Leicester, United Kingdom The Arkema Group Full time

    Job Title: Claims InvestigatorWe are seeking an experienced Claims Investigator to join our team at The Arkema Group. This role is responsible for investigating and managing customer complaints, ensuring timely resolution and maintaining excellent relationships with our customers.Key Responsibilities:Investigate and resolve customer complaints in a timely...

  • Insurance Claim Resolution Expert

    4 days ago

    Leicester, Leicester, United Kingdom Vxplore Full time

    We're looking for a highly skilled motor claims handler to join our team at Hastings Direct. In this role, you'll prioritize giving our customers a simple and straightforward journey by keeping them updated throughout the claims process. Your responsibilities will include validating claims and policies, managing a portfolio of policyholder's write-off /...

Home Claims Resolution Manager

1 month ago

Leicester, Leicester, United Kingdom Hastings Direct Full time
About the Role

This Home Claims Resolution Manager position at Hastings Direct offers a unique opportunity to develop your career in customer service and claims management. With a salary of £24,300, this role is perfect for those looking to take on new challenges and responsibilities.

You will be responsible for managing home claims handling within defined authority limits, ensuring timely and efficient resolution for our customers. To succeed in this role, you will need excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Manage home claims handling within defined authority limits
  • Ensure timely and efficient resolution for customers
  • Develop and maintain strong relationships with stakeholders

Requirements:

  • Excellent communication and interpersonal skills
  • Attention to detail and ability to work accurately
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary of £24,300
  • Ongoing training and development opportunities
  • A dynamic and supportive team environment