Insurance Claim Resolution Expert

3 weeks ago


Leicester, Leicester, United Kingdom Vxplore Full time

We're looking for a highly skilled motor claims handler to join our team at Hastings Direct. In this role, you'll prioritize giving our customers a simple and straightforward journey by keeping them updated throughout the claims process. Your responsibilities will include validating claims and policies, managing a portfolio of policyholder's write-off / repair claims, and negotiating valuations or chasing updates from repair suppliers.

About Our Benefits

We offer a comprehensive package of benefits, including an attractive salary, flexible working arrangements, and a competitive bonus scheme. Our colleagues also benefit from life assurance cover, income protection, and pension contribution matching up to 10%. Additionally, we provide access to financial wellbeing support, mental health resources, and a range of benefits including private healthcare, dental plans, and cycle-to-work schemes.

Key Skills and Qualifications
  • Validating claims and policies
  • Managing a portfolio of policyholder's write-off / repair claims
  • Negotiating valuations or chasing updates from repair suppliers
  • Excellent customer service skills
  • Strong communication and interpersonal skills
Salary Information

The estimated annual salary for this role is £23,500, with opportunities for pay reviews and bonuses.



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