Claims Investigator
3 days ago
We are seeking an experienced Claims Investigator to join our team at The Arkema Group. This role is responsible for investigating and managing customer complaints, ensuring timely resolution and maintaining excellent relationships with our customers.
Key Responsibilities:- Investigate and resolve customer complaints in a timely and professional manner
- Communicate with customers to understand their needs and concerns
- Liaise with internal teams to ensure effective communication and issue resolution
- Analyze data to identify trends and areas for improvement
The successful candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team. A strong understanding of customer service principles and practices is essential.
Requirements:- 2+ years of experience in claims investigation or customer service
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Strong analytical skills with attention to detail
Salary: $60,000 - $80,000 per year
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Desktop Claims Investigator
6 days ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeWe are seeking a highly skilled Desktop Surveyor to join our team at Hastings Direct, an innovative digital insurance provider. As a key member of our team, you will play a vital role in investigating and managing claims, ensuring that our customers receive fair and timely resolutions.Job DescriptionOur ideal candidate will have extensive experience in...
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Senior Claims Investigator
5 days ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeOpportunity OverviewWe are seeking a skilled Technical Claims Specialist to join our team at Hastings Direct. This role will be based in Leicester or Bexhill, with a hybrid working arrangement.About the RoleThe successful candidate will be responsible for investigating and processing technical claims related to credit hire. They will work closely with...
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Claims Review Specialist
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Careers Full timeJob Description: As a Fraud Investigator, you will conduct new reviews of newly identified claims which are of concern, supplying guidance or feedback to the wider claims teams as necessary. You will also conduct investigations into suspected fraudulent activity, working closely with other departments to identify and prevent potential risks. This is an...
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Senior Fraud Investigations Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob OverviewHastings Direct is a leading digital insurance provider with ambitious plans to become the best and biggest in the UK market. Our company culture focuses on getting it right for our colleagues, customers, company, and community.About the RoleWe are seeking an experienced Senior Fraud Investigations Specialist to join our team. As a key member of...
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Internal Claims Auditor
1 month ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob DescriptionAs a Claims Audit Professional at Hastings Direct, you will be responsible for ensuring the accuracy and fairness of our insurance claims. You will work closely with our claims team to investigate and resolve claims in a timely and efficient manner. This role is a hybrid of homeworking and office-based work, with an expectation to attend the...
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Insurance Liability Investigator
19 hours ago
Leicester, Leicester, United Kingdom Hastings Direct Careers Full timeJob Purpose: The successful candidate will join our claims team, working closely with colleagues to investigate and resolve third-party property damage claims.About the Role: This is an exciting opportunity to join a dynamic team and contribute to the growth and success of Hastings Direct. You'll use your expertise to negotiate fair and accurate settlements,...
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Insurance Claims Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeRole OverviewThis is a challenging and rewarding role for an experienced Insurance Claims Specialist to join our vibrant team in Leicester. As a Customer Service Advisor, you will be responsible for resolving customer complaints over the phone to an exceptionally high standard.Job ResponsibilitiesInvestigate and resolve insurance claims or complaints to...
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Complex Claims Resolution Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob DescriptionYou will be responsible for your own portfolio of complex fraud claims, including fraud ring operations and high-profile cases. You will work closely with your Technical Fraud Team Leader to ensure investigations are conducted to the highest standard.You will develop and implement strategies to advance our complex fraud capability using the...
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Insurance Claims Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob DescriptionClaims Intervention Specialist RoleWe are seeking an experienced Claims Intervention Specialist to join our Hastings Direct team. This role involves working closely with our customers and internal stakeholders to resolve claims in a timely and professional manner.Key Responsibilities:Investigate and assess claims to determine liability and...
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Claims Handler
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Summary:We are seeking a skilled Claims Handler to join our team at Hastings Direct. As a Credit Hire Specialist, you will be responsible for managing credit hire and repair claims with a value of up to £10k.About the Role:Manage a workload of hire/repair claims from notification through to settlementMaking correct and timely liability and indemnity...
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UK Insurance Claims Specialist
6 days ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeWe're proud to be a leading digital insurance provider in the UK, with a strong focus on delivering good outcomes for our customers. As a Desktop Surveyor, you will play a key role in helping us achieve this goal by investigating and managing claims, ensuring that our customers receive fair and timely resolutions.Job ResponsibilitiesInvestigating, managing...
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Insurance Claims Specialist
3 days ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeCompany OverviewHastings Direct is a digital insurance provider with ambitious plans to become the biggest in the UK market. We've made huge investments in our data and tech capabilities.Job SummaryWe are seeking an experienced Claims Handler to join our team. The ideal candidate will have excellent communication skills, attention to detail, and experience...
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Claims Defence Solicitor
4 weeks ago
Leicester, Leicester, United Kingdom G2 Legal Limited Full timeJob Opportunity: G2 Legal Limited is seeking a skilled and motivated Claims Defence Solicitor to join its Local Government Practice in Leicester or Birmingham.">About the Role: As a Claims Defence Solicitor, you will work on a variety of pre-litigated and litigated claims, acting on behalf of local authorities and their insurers. Your responsibilities will...
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Claims Resolution Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob SummaryWe are seeking an experienced Claims Resolution Specialist to join our team at Hastings Direct. The successful candidate will be responsible for resolving high-value and complex claims cases, minimizing financial exposure, and providing expert advice and coaching to credit hire teams.About UsHastings Direct is a digital insurance provider with...
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Claims Analyst
6 days ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeHastings Direct is an exciting company to work for, with ambitious plans to become the best and biggest insurance provider in the UK market. We're looking for a skilled Desktop Surveyor to join our team and help us achieve our goals.Job DetailsThe successful candidate will be responsible for investigating, managing and reporting on a varied range of surveyed...
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Claims Adjuster
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout Hastings DirectHastings Direct is a leading digital insurance provider with ambitious plans to expand its services. As a Claims Adjuster - Home Insurance Specialist, you will play a crucial role in our team.Job SummaryWe are seeking an experienced Claims Adjuster - Home Insurance Specialist to join our team in Leicester or Bexhill. The ideal candidate...
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High Value Claims Resolution Expert
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeWe are seeking an experienced Technical Claims Specialist - Credit Hire to join our team at Hastings Direct. This is a challenging and rewarding role that requires strong technical skills and a deep understanding of credit hire practices and procedures.The successful candidate will have significant experience in credit hire, as well as excellent...
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Claims Resolution Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeWe're on a mission to become the Best and Biggest in the UK market, and we need talented colleagues like you to help us get there.Hastings Direct is a digital insurance provider that's made huge investments in data and tech capabilities. We've also nurtured our 4Cs culture, which focuses on getting it right for our colleagues, customers, company, and...
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Liability Assessment Expert
10 hours ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob DescriptionWe are looking for a Liability Assessment Expert to join our claims team at Hastings Direct. As an expert in liability assessments and negotiations, you will play a crucial role in ensuring fair and accurate settlements for third-party property damage claims. Your key responsibilities will include investigating and assessing claims, liaising...
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Advanced Insurance Fraud Detective
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeKey ResponsibilitiesResponsibility for your own portfolio of complex fraud claimsWorking with your Technical Fraud Team Leader to ensure investigations are conducted to the highest possible standardDeveloping and implementing strategies to advance our complex fraud capabilityYou will also act as a referral point for other Claims Fraud Investigators,...