Claims Investigator

3 days ago


Leicester, Leicester, United Kingdom The Arkema Group Full time
Job Title: Claims Investigator

We are seeking an experienced Claims Investigator to join our team at The Arkema Group. This role is responsible for investigating and managing customer complaints, ensuring timely resolution and maintaining excellent relationships with our customers.

Key Responsibilities:
  • Investigate and resolve customer complaints in a timely and professional manner
  • Communicate with customers to understand their needs and concerns
  • Liaise with internal teams to ensure effective communication and issue resolution
  • Analyze data to identify trends and areas for improvement

The successful candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team. A strong understanding of customer service principles and practices is essential.

Requirements:
  • 2+ years of experience in claims investigation or customer service
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong analytical skills with attention to detail

Salary: $60,000 - $80,000 per year



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