High Value Claims Resolution Expert

1 month ago


Leicester, Leicester, United Kingdom Hastings Direct Full time

We are seeking an experienced Technical Claims Specialist - Credit Hire to join our team at Hastings Direct. This is a challenging and rewarding role that requires strong technical skills and a deep understanding of credit hire practices and procedures.

The successful candidate will have significant experience in credit hire, as well as excellent communication and interpersonal skills. They will work closely with our legal panel to drive strategic outcomes and provide expert advice and coaching to credit hire teams.

Key Responsibilities:

  • Manage high-value and complex claims cases from inception to settlement
  • Develop and implement strategies to minimise financial exposure to incoming credit hire and credit hire repair claims
  • Support the development of credit hire teams through training, mentoring, and coaching
  • Collaborate with our legal panel to achieve strategic outcomes
  • Conduct thorough investigations and negotiations to resolve disputes

Salary and Benefits:

  • An attractive salary based on experience (£60,000 - £80,000 per annum)
  • Annual performance-based bonuses
  • Pension contribution match up to 10%
  • Lifetime assurance cover and income protection at no extra cost
  • Access to private healthcare, dental plans, discounted health assessments, cycle to work, and tech schemes


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