Home Claims Operations Lead
14 hours ago
Hastings Direct Careers is seeking a highly motivated Home Claims Operations Lead to join our team and contribute to our goal of becoming a market leading home claims handling function. As a key member of our operations team, you will play a critical role in ensuring that our claims processes are efficient, effective, and customer-focused.
About YouWe are looking for someone with a strong background in insurance claims management, who has experience of leading teams and managing complex processes. You should be able to communicate effectively with stakeholders at all levels, have a strong attention to detail, and be able to work under pressure to meet deadlines.
Key Responsibilities- Supporting the Hastings Direct goal: To become a market leading home claims handling function.
- Setting and managing objectives: Providing coaching and development plans to support ongoing progression and ensuring annual PDR's are conducted.
- Ensuring payments: Authorised in line with our departmental SLA's.
We offer a competitive salary of £45,000 - £60,000 per annum, depending on experience, as well as a range of benefits including health insurance, pension scheme, and 25 days' annual leave.
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Home Claims Operations Lead
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob DescriptionWe are seeking an experienced Insurance Claims Team Manager to join our team. As a key member of our operations team, you will be responsible for supporting our goal to become a market-leading home claims handling function. Your duties will include setting and managing annual and monthly objectives, providing coaching and development plans to...
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Home Claims Operations Manager
17 hours ago
Leicester, Leicester, United Kingdom Hastings Direct Careers Full timeAt Hastings Direct Careers, we're on a mission to become the UK's leading home claims handling function. As our Home Claims Team Leader, you'll play a crucial role in achieving this goal.We're looking for an exceptional leader who can drive results and inspire their team. Your responsibilities will include:Supporting our ambitious plans to become market...
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Home Claims Handler
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeRole PurposeAs a Home Claims Handler with Hastings Direct, you will be responsible for managing home claims handling within your handling authority limit. This involves maintaining and delivering an effective claims support function through desktop settlements or liaising with suppliers while always being available to the customer.Key AccountabilitiesManage...
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Home Claims Specialist
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Careers Full timeAbout the RoleHastings Direct Careers is seeking a skilled Property Claims Expert to join our team in Leicester or Bexhill. In this role, you will be responsible for handling Home Claims and building the right capability in providing excellent customer service. Job SummaryAs a Property Claims Expert, you will be the first point of contact for customers with...
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Loss Claims Specialist
15 hours ago
Leicester, Leicester, United Kingdom Exchange Street Claims ltd Full timeWe are seeking a Loss Claims Specialist to join our team at Exchange Street Claims ltd in the East Midlands office. As a Loss Claims Specialist, you will be responsible for handling a portfolio of domestic and commercial losses exceeding £100,000 in value, on a comprehensive basis.The ideal candidate will have excellent analytical and problem-solving...
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Claims Resolution Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeRole OverviewHastings Direct is seeking an experienced Claims Resolution Specialist to join our team in Leicester. This role involves managing home claims handling within set limits, ensuring seamless customer experiences.Key ResponsibilitiesManage home claims handling within established authority limits.Maintain and deliver high-quality claims...
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Home Claims Resolution Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Role: Home Claims HandlerAt Hastings Direct, we are looking for a skilled Home Claims Handler to join our team. This role is perfect for someone who is passionate about providing excellent customer service and has a keen eye for detail.
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Home Claims Leadership Position
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeHastings Direct is a leading digital insurance provider seeking an experienced leader to join our Home Claims Team. If you're passionate about delivering exceptional customer service and driving business growth, we want to hear from you.Company OverviewWe've invested heavily in our data and technology capabilities, enabling us to provide innovative solutions...
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Home Claims Resolution Manager
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleThis Home Claims Resolution Manager position at Hastings Direct offers a unique opportunity to develop your career in customer service and claims management. With a salary of £24,300, this role is perfect for those looking to take on new challenges and responsibilities.You will be responsible for managing home claims handling within defined...
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Claims Adjuster
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout Hastings DirectHastings Direct is a leading digital insurance provider with ambitious plans to expand its services. As a Claims Adjuster - Home Insurance Specialist, you will play a crucial role in our team.Job SummaryWe are seeking an experienced Claims Adjuster - Home Insurance Specialist to join our team in Leicester or Bexhill. The ideal candidate...
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Home Claims Handler
1 week ago
Leicester, Leicester, United Kingdom Course Full timeWe are seeking a highly motivated Home Claims Handler - Results Focused to join our team at Course. As a key member of our claims handling function, you will be responsible for managing home claims within the handling authority limit to achieve optimum outcomes. Your key responsibilities will include desktop settlements, supplier liaison with customer...
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Leicester, Leicester, United Kingdom Hastings Direct Full timeJob DescriptionThis is a full-time role within Hastings Direct, where you will be responsible for managing home claims handling within a handling authority limit.You will report to the Home Claims Leader and maintain efficient claims handling processes. The role requires working 37.5 hours per week, Monday to Friday, with a rotational shift of 8am-7pm.The...
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Claims Team Leadership Role
10 hours ago
Leicester, Leicester, United Kingdom Hastings Direct Careers Full timeJoin us at Hastings Direct Careers and discover a new career path as our Home Claims Team Leader. We're looking for a talented individual who can lead our home claims team to achieve exceptional results and drive business growth.As part of our leadership team, you'll be responsible for:Driving business growth through effective leadership and strategy...
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Home Claims Team Leader
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Overview">We are seeking an experienced Home Claims Team Leader to join our team at Hastings Direct.">About the Role">This is a challenging and rewarding role that involves leading a team of claims handlers, managing daily operations, and ensuring excellent customer service.">Key Responsibilities">To lead and motivate a team of claims handlers to deliver...
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Digital Claims Specialist
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeWe're looking for an experienced Technical Claims Specialist to lead our technical claims team at Hastings Direct. In this role, you'll oversee technical claims, ensuring timely and efficient resolution. Our team operates in a hybrid model, offering flexibility between working from home and our offices in Leicester or Bexhill.Hastings Direct is a pioneering...
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Claims Handler
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob OverviewAs a Claims Handler in our Insurance Team at Hastings Direct, you will be responsible for managing home claims handling within your handling authority limit. This role requires strong technical knowledge and communication skills to deliver an effective claims support function through desktop settlements or liaising with suppliers while ensuring...
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Property Claims Specialist
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob DescriptionHastings Direct is seeking a highly skilled Property Claims Specialist to join our team in Leicester or Bexhill.About the RoleThis is an exciting opportunity for a motivated individual to handle property claims or home claims, working with a hybrid work arrangement that balances office and remote work.Key ResponsibilitiesHandling property...
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Insurance Professional
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe're seeking an Insurance Professional with expertise in claims to join our team at Hastings Direct. As a key member of our Household Claims department, you'll play a crucial role in delivering exceptional customer outcomes and commercial results.Key Responsibilities:Claims Capability Development: Collaborate with our team to identify and...
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Claims Team Lead
3 days ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeHastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We're looking for a skilled Operations Manager to join our team and help us achieve our goals. As part of our Operations team, you'll be responsible for ensuring that our claims process runs smoothly and efficiently.About the RoleLead a team...
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Claims Resolution Professional
2 weeks ago
Leicester, Leicester, United Kingdom Course Full timeAs a Claims Resolution Professional, you will play a vital role in our claims handling function at Course. Your primary responsibility will be to manage home claims within the handling authority limit to achieve optimum outcomes. This includes desktop settlements, supplier liaison with customer availability, and ensuring claims are adequately reserved, loss...