Home Claims Handler

1 week ago


Leicester, Leicester, United Kingdom Course Full time

We are seeking a highly motivated Home Claims Handler - Results Focused to join our team at Course. As a key member of our claims handling function, you will be responsible for managing home claims within the handling authority limit to achieve optimum outcomes. Your key responsibilities will include desktop settlements, supplier liaison with customer availability, and ensuring claims are adequately reserved, loss coded, and managed effectively.

Job Summary

This is an exciting opportunity to work in a fast-paced claims handling environment where you will be responsible for managing a portfolio of claims with varying complexity to achieve the optimum outcome in line with Hastings 4CS.

About You

To be successful in this role, you will have excellent communication skills, a strong understanding of general insurance and claims, and the ability to work independently with minimal supervision.

Key Responsibilities
  • Manage a portfolio of claims with varying complexity to achieve the optimum outcome.
  • Ensure claims are adequately reserved, loss coded, and managed effectively.
  • Work with the Claims Team Leader to maintain best practice documents.
  • Handle and resolve complaints, including FOS referrals.
  • Complete training as mandated by the company and regulated by the FCA.
What We Offer
  • Attractive salary based on experience: $60,000 - $70,000 per annum.
  • Flexible working arrangements.
  • Competitive bonus scheme.
  • Physical wellbeing benefits.
  • Financial wellbeing benefits.
  • Mental wellbeing programme.
  • Generous annual leave and bank holidays.
  • Access to private healthcare and other benefits.

  • Home Claims Handler

    4 weeks ago


    Leicester, Leicester, United Kingdom Hastings Direct Full time

    Role PurposeAs a Home Claims Handler with Hastings Direct, you will be responsible for managing home claims handling within your handling authority limit. This involves maintaining and delivering an effective claims support function through desktop settlements or liaising with suppliers while always being available to the customer.Key AccountabilitiesManage...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job Role: Home Claims HandlerAt Hastings Direct, we are looking for a skilled Home Claims Handler to join our team. This role is perfect for someone who is passionate about providing excellent customer service and has a keen eye for detail.

  • Claims Handler

    4 weeks ago


    Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job OverviewAs a Claims Handler in our Insurance Team at Hastings Direct, you will be responsible for managing home claims handling within your handling authority limit. This role requires strong technical knowledge and communication skills to deliver an effective claims support function through desktop settlements or liaising with suppliers while ensuring...

  • Claims Handler

    3 weeks ago


    Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job Summary:We are seeking a skilled Claims Handler to join our team at Hastings Direct. As a Credit Hire Specialist, you will be responsible for managing credit hire and repair claims with a value of up to £10k.About the Role:Manage a workload of hire/repair claims from notification through to settlementMaking correct and timely liability and indemnity...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job DescriptionHastings Direct is recruiting for a skilled Accident Claims Handler - Leicester. The ideal candidate will be responsible for conducting vehicle inspections and assessments, providing clear reports, and collaborating with customers and stakeholders to resolve claims.Main ResponsibilitiesConduct thorough vehicle inspections and...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job Overview">We are seeking an experienced Home Claims Team Leader to join our team at Hastings Direct.">About the Role">This is a challenging and rewarding role that involves leading a team of claims handlers, managing daily operations, and ensuring excellent customer service.">Key Responsibilities">To lead and motivate a team of claims handlers to deliver...

  • Claims Specialist

    2 weeks ago


    Leicester, Leicester, United Kingdom IDEX Consulting Full time

    Job SummaryA skilled Claims Handler/Senior Claims Handler is required to manage claims from inception to closure, ensuring customer satisfaction and timely communication. The role involves dealing with high net worth individuals who own luxury vessels, such as superyachts and sailboats.Main Responsibilities:Handle claims from start to finishEnsure customer...


  • Leicester, Leicester, United Kingdom Course Full time

    As a highly skilled Insurance Claims Specialist at Course, you will play a crucial role in managing home claims within the handling authority limit to achieve optimum outcomes. Your key responsibilities will include desktop settlements, supplier liaison with customer availability, and ensuring claims are adequately reserved, loss coded, and managed...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job DescriptionThis is a full-time role within Hastings Direct, where you will be responsible for managing home claims handling within a handling authority limit.You will report to the Home Claims Leader and maintain efficient claims handling processes. The role requires working 37.5 hours per week, Monday to Friday, with a rotational shift of 8am-7pm.The...


  • Leicester, Leicester, United Kingdom IDEX Consulting Full time

    About the RoleWe are seeking an experienced Claims Handler/Senior Claims Handler to join our team at IDEX Consulting. As a key member of our team, you will be responsible for managing claims from start to finish, ensuring customer satisfaction and timely communication. This role offers a unique opportunity to work with high net worth individuals who own...


  • Leicester, Leicester, United Kingdom Hastings Direct Careers Full time

    About the RoleHastings Direct Careers is seeking a skilled Property Claims Expert to join our team in Leicester or Bexhill. In this role, you will be responsible for handling Home Claims and building the right capability in providing excellent customer service. Job SummaryAs a Property Claims Expert, you will be the first point of contact for customers with...


  • Leicester, Leicester, United Kingdom Aon Full time

    Overview:Aon is in the business of better decisions, shaping outcomes for people worldwide. As an Insurance Claims Handler/Administrator, you'll play a pivotal role in processing claims and resolving queries on behalf of clients, with the primary objective of gaining agreement and settlement from underwriters as efficiently as possible.You'll work closely...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Role OverviewHastings Direct is seeking an experienced Claims Resolution Specialist to join our team in Leicester. This role involves managing home claims handling within set limits, ensuring seamless customer experiences.Key ResponsibilitiesManage home claims handling within established authority limits.Maintain and deliver high-quality claims...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    About the RoleWe are seeking a skilled Claims Portfolio Manager to join our team at Hastings Direct. As a Claims Portfolio Manager, you will be responsible for managing a portfolio of complex claims, achieving the optimum financial outcome in line with our financial goals.Key ResponsibilitiesManaging a portfolio of complex claims, achieving the optimum...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    About the RoleAs a Third Party Liability Handler, you will be responsible for handling claims related to non-fault vehicle accidents. Your primary objective will be to provide exceptional customer service while managing the claims process efficiently.This is a full-time position, working Monday to Friday, 09:00 to 17:30. The salary for this role is £24,300...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    About the RoleThis Home Claims Resolution Manager position at Hastings Direct offers a unique opportunity to develop your career in customer service and claims management. With a salary of £24,300, this role is perfect for those looking to take on new challenges and responsibilities.You will be responsible for managing home claims handling within defined...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job DescriptionWe are seeking an experienced Insurance Claims Team Manager to join our team. As a key member of our operations team, you will be responsible for supporting our goal to become a market-leading home claims handling function. Your duties will include setting and managing annual and monthly objectives, providing coaching and development plans to...

  • Claims Adjuster

    4 weeks ago


    Leicester, Leicester, United Kingdom Hastings Direct Full time

    About Hastings DirectHastings Direct is a leading digital insurance provider with ambitious plans to expand its services. As a Claims Adjuster - Home Insurance Specialist, you will play a crucial role in our team.Job SummaryWe are seeking an experienced Claims Adjuster - Home Insurance Specialist to join our team in Leicester or Bexhill. The ideal candidate...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Hastings Direct is a leading digital insurance provider seeking an experienced leader to join our Home Claims Team. If you're passionate about delivering exceptional customer service and driving business growth, we want to hear from you.Company OverviewWe've invested heavily in our data and technology capabilities, enabling us to provide innovative solutions...

  • Claims Team Lead

    2 days ago


    Leicester, Leicester, United Kingdom Hastings Direct Full time

    Hastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We're looking for a skilled Operations Manager to join our team and help us achieve our goals. As part of our Operations team, you'll be responsible for ensuring that our claims process runs smoothly and efficiently.About the RoleLead a team...