Insurance Claims Investigator
3 days ago
We are seeking a skilled Insurance Claims Investigator to join our team at Hastings Direct. As a Desktop Surveyor, you will play a critical role in investigating and managing a wide range of claims, ensuring that all incidents are handled fairly and with integrity.
Key Responsibilities- Investigate and manage claims, determining policy cover and legal liability
- Liaise with customers to understand their needs and concerns
- Handle and settle claims efficiently, ensuring timely resolutions
- Provide regular reporting on significant claims trends to internal stakeholders
To succeed in this role, you will need:
- Experience in investigating and handling domestic property claims
- Excellent knowledge of current case law, settlement methods, and industry best practices
- Claims scoping and management software experience
In return for your expertise, we offer a competitive salary of £45,000 - £60,000 per annum, depending on experience, plus a range of benefits including flexible working, a performance bonus scheme, and access to private healthcare.
We champion a hybrid working approach, allowing you to balance office and home time. Our 4Cs principles focus on getting it right for colleagues, customers, company, and community, creating a positive work environment and delivering good outcomes for every customer.
As part of our team, you'll enjoy a comprehensive rewards package, including discounts and cashback at everyday retailers, fee-free independent mortgage advice, and free access to financial wellbeing support.
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Desktop Claims Investigator
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeWe are seeking a highly skilled Desktop Surveyor to join our team at Hastings Direct, an innovative digital insurance provider. As a key member of our team, you will play a vital role in investigating and managing claims, ensuring that our customers receive fair and timely resolutions.Job DescriptionOur ideal candidate will have extensive experience in...
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Claims Investigator
2 weeks ago
Leicester, Leicester, United Kingdom The Arkema Group Full timeJob Title: Claims InvestigatorWe are seeking an experienced Claims Investigator to join our team at The Arkema Group. This role is responsible for investigating and managing customer complaints, ensuring timely resolution and maintaining excellent relationships with our customers.Key Responsibilities:Investigate and resolve customer complaints in a timely...
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Insurance Claims Specialist
1 month ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeRole OverviewThis is a challenging and rewarding role for an experienced Insurance Claims Specialist to join our vibrant team in Leicester. As a Customer Service Advisor, you will be responsible for resolving customer complaints over the phone to an exceptionally high standard.Job ResponsibilitiesInvestigate and resolve insurance claims or complaints to...
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Insurance Claims Specialist
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeCompany OverviewHastings Direct is a digital insurance provider with ambitious plans to become the biggest in the UK market. We've made huge investments in our data and tech capabilities.Job SummaryWe are seeking an experienced Claims Handler to join our team. The ideal candidate will have excellent communication skills, attention to detail, and experience...
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Senior Claims Investigator
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeOpportunity OverviewWe are seeking a skilled Technical Claims Specialist to join our team at Hastings Direct. This role will be based in Leicester or Bexhill, with a hybrid working arrangement.About the RoleThe successful candidate will be responsible for investigating and processing technical claims related to credit hire. They will work closely with...
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Insurance Claims Specialist
1 month ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob DescriptionClaims Intervention Specialist RoleWe are seeking an experienced Claims Intervention Specialist to join our Hastings Direct team. This role involves working closely with our customers and internal stakeholders to resolve claims in a timely and professional manner.Key Responsibilities:Investigate and assess claims to determine liability and...
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UK Insurance Claims Specialist
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeWe're proud to be a leading digital insurance provider in the UK, with a strong focus on delivering good outcomes for our customers. As a Desktop Surveyor, you will play a key role in helping us achieve this goal by investigating and managing claims, ensuring that our customers receive fair and timely resolutions.Job ResponsibilitiesInvestigating, managing...
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Insurance Liability Investigator
1 week ago
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Insurance Claims Professional
3 weeks ago
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Loss Claims Specialist
2 weeks ago
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Insurance Claims Specialist
2 weeks ago
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Insurance Claims Specialist
1 day ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeHastings Direct is a dynamic digital insurance provider with ambitious plans to become the best and biggest in the UK market. We're currently seeking a skilled Insurance Claims Specialist to support our team in building the right capability in providing good customer and commercial outcomes.Key ResponsibilitiesThe successful candidate will be responsible for...
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Insurance Claims Specialist
1 week ago
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Insurance Claims Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Course Full timeAs a highly skilled Insurance Claims Specialist at Course, you will play a crucial role in managing home claims within the handling authority limit to achieve optimum outcomes. Your key responsibilities will include desktop settlements, supplier liaison with customer availability, and ensuring claims are adequately reserved, loss coded, and managed...
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Insurance Claims Coordinator
3 weeks ago
Leicester, Leicester, United Kingdom The Watches of Switzerland Group Full timeWe have an exciting opportunity for an Insurance Claims Coordinator to join our team in Leicester. As an Administration & Customer Service Advisor, you will be responsible for navigating claims processes and building relationships with clients.Key Skills and QualificationsA flexible team player with excellent planning and organisational skills.Jewellery and...
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Defendant Insurance Claims Lawyer
1 week ago
Leicester, Leicester, United Kingdom Chadwick Nott Full timeJob DescriptionWe are seeking a defendant personal injury solicitor with 1-2 years' PQE to join our busy insurance department in Leicester. As a defendant personal injury solicitor, you will have the opportunity to upskill and assist on complex cases, including data breach claims, human rights and equality act, subsidence and flooding cases.Defending...
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Claims Specialist
1 day ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeInsurance Career OpportunityWe are seeking a talented Claims Specialist to join our team at Hastings Direct, a leading digital insurance provider in the UK. As a key player in our household claims department, you will play a vital role in delivering excellent customer and commercial outcomes.This exciting opportunity offers a chance to work with a dynamic...
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Insurance Claims Manager
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeCompany OverviewHastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market. Our focus on getting it right for our colleagues, customers, company, and community has enabled us to deliver good outcomes for every customer.Salary and BenefitsWe offer an attractive salary based on experience, with pay...
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Insurance Claims Professional
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Careers Full time**About Hastings Direct Careers**We're a leading digital insurance provider with ambitious plans to become the UK market leader.In this exciting role as a Claims Specialist, you'll be supporting Home Claims in building the right capability in providing exceptional customer experiences.As part of our hybrid team, you'll be based in Leicester or Bexhill and...
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Claims Review Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Careers Full timeJob Description: As a Fraud Investigator, you will conduct new reviews of newly identified claims which are of concern, supplying guidance or feedback to the wider claims teams as necessary. You will also conduct investigations into suspected fraudulent activity, working closely with other departments to identify and prevent potential risks. This is an...