Deputy Store Manager

4 days ago

Sheffield, Sheffield, United Kingdom inploi Full time
About the Role

We are seeking a highly skilled and experienced Deputy Store Manager to join our team at The Perfume Shop. As a key member of our store leadership team, you will play a vital role in driving sales growth, improving customer satisfaction, and ensuring the smooth operation of our store.

Key Responsibilities
  • Lead by example, providing exceptional customer service and coaching your team to deliver high standards and results.
  • Work closely with the Store Manager to deliver the store's daily, weekly, and yearly targets, assisting your team with knowing what they need to deliver.
  • Review store performance and action plans, feeding back any challenges to the Store Manager.
  • Ensure the store is opened and closed at the correct times, adhering to all security procedures.
  • Assist with the preparation and issuing of store rotas.
  • Be responsible for the stock inventory, ensuring actions are implemented to minimize stock loss.
  • Be passionate about coaching and mentoring staff, setting them up for success and encouraging development.
Requirements
  • A proven track record of management experience, from previous roles as an assistant/store manager in a fast-paced environment.
  • A passion for teamwork, knowing how to coach and develop a large team to deliver high standards and results.
  • The ability to think and act strategically, enjoying the 'hands-on' day-to-day running of the store.
  • Excellent customer service skills, with the ability to provide exceptional service to customers.
  • A commercial mindset, understanding the daily operational running of a store.
  • The ability to be flexible with work patterns, including weekends.
What We Offer
  • A competitive base salary.
  • Annual KPI-based bonus.
  • Commission at Christmas based on store sales and the number of hours worked.
  • 30 days' holiday (pro rata depending on contract hours).
  • 20% off perfume and the ability to take part in any customer offers.
  • Additional discounts with our AS Watson partners, including Superdrug and 3 mobile.
  • The opportunity to win great prizes and incentives based on personal, team, and store performance.
  • Continuous learning and training to ensure you are always developing.
  • Pension, health, and wellbeing benefits, plus more.
About Us

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. We believe in 'Growing Our Own' and offer apprenticeship schemes for all levels. We are passionate about creating a positive and inclusive work environment where everyone can thrive.

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