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Deputy Store Manager

2 months ago

Sheffield, Sheffield, United Kingdom B&M Retail LTD Full time
About the Role

We are seeking a highly skilled and experienced Deputy Store Manager to join our team at B&M Retail LTD. As a key member of our store management team, you will be responsible for supporting the Store Manager in delivering exceptional store standards and driving business growth.

Key Responsibilities
  • Leadership and Team Development: Assist the Store Manager in leading and developing a high-performing team, focusing on individual and team growth, and ensuring a positive and inclusive store culture.
  • Store Operations: Oversee and manage all aspects of store operations, including stock management, inventory control, and visual merchandising, to ensure a seamless customer experience.
  • Customer Service: Provide exceptional customer service, responding to customer queries, and resolving issues in a timely and professional manner.
  • Performance Management: Analyze sales data, identify trends, and develop strategies to drive sales growth and improve store performance.
  • Compliance and Risk Management: Ensure compliance with company policies, procedures, and regulatory requirements, and identify and mitigate potential risks to the business.
Requirements
  • Management Experience: Proven experience in a retail or hospitality management role, with a strong track record of leading and developing high-performing teams.
  • Business Acumen: Strong understanding of retail operations, including stock management, inventory control, and visual merchandising.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
  • Problem-Solving and Analytical Skills: Strong problem-solving and analytical skills, with the ability to analyze data, identify trends, and develop strategies to drive business growth.
What We Offer
  • Competitive Salary and Bonus Package: A competitive salary and bonus package, with opportunities for career growth and development.
  • Training and Development: Comprehensive training and development programs, including on-the-job training, coaching, and mentoring.
  • Store Discount: A 10% store discount across all B&M Retail LTD stores, with regular double discount events.
  • Annual Leave: Up to 33 days of annual leave, with the option to purchase additional leave.
  • Pension Plan: A contributable pension scheme, with a company match.