Receptionist
1 month ago
Job Summary:
We are seeking a highly organized and customer-focused Receptionist to join our team at Drumgrange Ltd. As the first point of contact for visitors, customers, and employees, you will be responsible for creating a positive and professional impression of our business.
Key Responsibilities:
- Manage incoming calls with professionalism and direct them to the right departments efficiently.
- Greet visitors and customers, ensuring all security protocols are followed. Work with our Security Controller to manage classified documents and maintain the classified registry (training provided)
- Be the main point of contact for contractors needing access to the site.
- Oversee the setup, maintenance, and clearing of meeting rooms. Coordinate lunch orders and deliveries as needed.
- Assist employees with administrative tasks and manage daily mail distribution across the business.
- Handle enquiries promptly and professionally
- Maintain and manage stock levels of stationery and consumables as well as other orders for the office.
- Assist with raising purchase orders and invoices, as well as supporting the Finance Team with inputting data into financial reports.
- Book national and international travel and accommodation when required.
- Manage bookings for the company pool car and oversee fuel card administration
- Assist with procurement processes as required.
Requirements:
- Excellent attention to detail
- Ability to communicate effectively
- Good people skills – both face to face and on the telephone
- Excellent organisational skills – must be unphased by dealing with a number of different customer meetings in one day whilst covering reception and handling phone calls.
- Must be confident using Microsoft Office (Word and Excel as a minimum)
- Must be a UK national as you will need to gain security clearance to help with security admin.
- Must be able to work under your own initiative and to prioritise your workload.
- Previous experience in a receptionist or office administration role.
- Use of SAGE 200 would be beneficial but not essential.
- NVQ/SVQ Level 1 - 4 Business Administration or Customer Service
- GCSE in Maths & English
What We Offer:
- Full engineering lifecycle with optional career path: Choose the direction of your career
- Paid overtime or time off in lieu: Gain up to 24 additional paid days off per year or boost your salary with an authorised single-time overtime
- Flexible working: We operate around the core working hours of 09:30 – 12:00 & 14:00 – 16:00
- Role-specific allowances: Subject to individual projects and roles.
- Holiday entitlement: 24 days per annum, plus public holidays. These are pro rata for part-time roles. A Christmas closedown occurs for most roles from 24th December – 2nd January, utilising your holiday entitlement.
- Pension scheme: 14% total pension made up of 7% contribution from the Employer, matched with 7% from the employee
- Private medical care: Access a network of 50+ private clinics and hospitals nationwide
- Training and upskilling: We are committed to your continuous personal and professional development meaning that you have the opportunity to gain additional skills and qualifications
- Monthly Payment Schemes: Save money on a new bicycle and cycling accessories and get fit too
- Company tech: Salary loans to purchase laptops, mobiles, and home office equipment
- Relocation package: Available to selected candidates needing to relocate within easy travel distance of one of our offices - In line with HMRC guidelines - spend less time travelling and more time living
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