Volunteer Information Officer

1 week ago


Whitehaven, Cumbria, United Kingdom North Cumbria Integrated Care NHS Foundation Trust Full time

We are seeking a Volunteer Information Officer to join our team at the Macmillan cancer information & support centre in Whitehaven, North Cumbria. As a valued member of our team, you will play a key role in providing support and information to patients, family, friends, carers and staff.

About the Role

The successful candidate will be required to abide by the Trust values: Kindness, Respect, Ambition and Collaboration. You will also need to maintain good standards of communication with patients, staff, and the public. The estimated salary for this role is £20,500 - £25,500 per annum.

  • You will uphold Macmillan Cancer Support values.
  • You will comply with the Trust's Health & Safety Policy and other policies.
Main Duties
  • Provide an active listening service.
  • Answer telephone calls and respond to requests for information/support.
  • Make referrals to Welfare Rights/Benefits Adviser.
  • Signpost service users to other services/sources of support.
About Us

Our Trust is committed to delivering high-quality healthcare services to our local community. We believe that every patient deserves exceptional care, and we strive to achieve this through our dedication and hard work.



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