Macmillan Cancer Information Specialist

4 weeks ago


Whitehaven, Cumbria, United Kingdom Wales Medicines Strategy Group Full time

Job Description

The successful candidate will be responsible for upholding Macmillan values as representatives of Macmillan Cancer Support. They will comply with the Trust's Health & Safety Policy and other policies provided to the volunteer at the commencement of their placement. Additionally, they will attend all training deemed by the Trust to be essential to the volunteering role, in a timely manner.

Key Responsibilities

  • Provide administrative support by answering the telephone and taking clear messages with the name and telephone number of the caller, responding appropriately to requests for information and/or support.
  • Offer support and guidance to service users by providing information booklets, leaflets, and printouts where appropriate.
  • Signpost or refer service users to other services and sources of appropriate support and information specific to their identified needs.
  • Maintain the Macmillan electronic data collection system.
  • Participate in regular team meetings and training events.


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