Senior Sales and Customer Experience Specialist
2 days ago
Porcelanosa, a global leader in tile, kitchen, and bath products, is seeking a talented Sales and Customer Experience Specialist to join our Reading showroom team.
About UsWe have been providing architectural and design solutions to consumers and the A&D community for over 45 years. Our global presence extends to over 140 countries through company-owned showrooms, distribution centers, and an extensive network of independent distributors and retailers.
Key Responsibilities- Greet clients upon entry to the showroom and provide exceptional customer service.
- Recommend suitable product ranges to clients based on their specifications and budget.
- Provide detailed and accurate quotations within agreed timeframes.
- Handle payments directly from clients and credit/debit card payments with complete receipts.
- Answer telephones and address client queries promptly.
- Excellent people skills and ability to build strong relationships with clients.
- Smart personal appearance and excellent communication skills.
- Relevant experience in face-to-face customer sales or possessing underlying traits to fulfill this role.
- A good level of verbal, written, and numerical literacy.
- Competitive salary: £40,000 - £60,000 per annum (dependent on experience).
- Sales Commission Scheme.
- Ongoing training and development opportunities.
This is an exciting opportunity to work with a leading brand in the industry and develop your skills in sales and customer experience. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.
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