Sales Team Member
4 weeks ago
Page Personnel Sales is a leading recruitment agency specializing in temporary and permanent positions across various industries.
About the RoleWe are seeking an experienced Sales Team Member - Order Processing Specialist to join our team in Reading, Berkshire. This vacancy has arisen due to a growing office team and the need for additional support in order processing.
Key Responsibilities- Sales Order Processing: Process and enter customer orders with high accuracy in the Infor LN ERP system, ensuring all required documentation is organized and stored according to company standards.
- ERP Data Management: Maintain and update customer information in the ERP system, ensuring data accuracy.
- Customer Communication: Handle customer inquiries via phone and email, providing efficient service to maintain high customer satisfaction.
- Internal Collaboration: Coordinate with Project Management, Warehousing, and Finance to facilitate order processing and address any invoicing corrections.
- Process Improvement: Work with management to identify and implement improvements in order processing workflows.
- Help Desk and Support: Address queries from the help desk related to orders and replacement equipment in a timely manner.
- Safety and Quality: Commit to personal and team safety in line with the company's Safety Philosophy and participate in quality initiatives.
- Continuous Improvement and Reporting: Engage in continuous improvement initiatives focusing on safety, quality, and cost efficiency. Conduct order analysis and provide ad-hoc reporting for data-driven insights.
- Order Processing and Inventory Management: Knowledge of order processing and inventory management, with an understanding of invoicing and export processes.
- Languages: Language skills in Italian, French, or German are a plus.
The successful candidate will be offered a competitive salary package, including benefits such as a 3-day working week in the office and 2 days remote working after a successful probation period. A comprehensive benefits package is also included.
Estimated salary: £25,000 - £30,000 per annum depending on experience.
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