Customer Sales Specialist

1 week ago


Reading, Reading, United Kingdom Lexus Full time

At Lexus, we are seeking a highly skilled and motivated Customer Sales Specialist to join our team at our Reading dealership.

The ideal candidate will be responsible for delivering an exceptional customer experience from initial contact to final sale. As a key member of our sales team, you will work closely with customers to understand their needs and preferences, and provide them with tailored solutions that meet their expectations.

We are looking for a sales professional who is passionate about delivering outstanding customer service, has a proven track record of success in sales, and is eager to learn and grow with our company.

Key Responsibilities:

  • Build and maintain relationships with existing and new customers to increase sales and customer satisfaction
  • Work closely with the sales team to ensure seamless communication and coordination of customer interactions
  • Provide accurate and timely information to customers regarding vehicle features, pricing, and financing options
  • Analyze customer feedback and use insights to improve sales processes and customer experiences
  • Maintain up-to-date knowledge of vehicles, market trends, and competitor activity to stay ahead of the competition
  • Meet or exceed monthly sales targets while maintaining high levels of customer satisfaction

Requirements:

  • Proven sales experience in a fast-paced retail environment, preferably in the automotive industry
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Able to work independently and as part of a team, with a flexible attitude and willingness to adapt to changing circumstances
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
  • Ability to work under pressure, meeting deadlines and managing multiple priorities simultaneously
  • Possess a full UK driving license

What We Offer:

  • A competitive basic salary of £28,000 per annum
  • Realistic and uncapped OTE of £50,000 per annum
  • Lexus-specific training and development programs to enhance your skills and career prospects
  • Career progression opportunities within the company, including potential promotion to General Manager
  • Bonus scheme based on achieving sales targets
  • Additional bonus for upselling and add-on sales
  • Company car and fuel card
  • Market-leading benefits, including healthcare, pension, childcare, and company lease scheme
  • Friendly and supportive working environment

About Us:

Lexus is one of the world's leading luxury automotive brands, known for its innovative designs, exceptional performance, and commitment to quality and customer satisfaction. Our Reading dealership offers a unique opportunity to join a dynamic and growing team, with a focus on delivering outstanding customer experiences and achieving sales excellence.



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