Customer Experience Advisor
3 months ago
We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Ellesmere Port, United Kingdom.
Key Responsibilities:- Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.
- Resolve customer issues efficiently, escalating when necessary to ensure customer satisfaction.
- Process customer orders and maintain accurate records of customer interactions.
- Collaborate with internal teams to ensure seamless customer experience.
- Perform administrative tasks as required to support the team.
- Previous experience in a customer-facing role, preferably in a similar industry.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
- Proficiency in Microsoft Office and CRM systems, with a willingness to learn new technologies.
- Ability to work independently and as part of a team, with a flexible approach to working hours.
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Opportunities for training and development to enhance skills and career progression.
- Supportive work environment with a focus on employee well-being.
If you are passionate about delivering exceptional customer service and have a strong desire to succeed in a dynamic team, we encourage you to apply for this exciting opportunity.
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Customer Experience Associate
20 hours ago
Ellesmere Port, Cheshire, United Kingdom Group 1 Automotive Full timeJob OverviewWe are seeking a highly motivated and customer-focused Sales and Service Advisor to join our Audi team at Group 1 Automotive.This is an exciting opportunity to be part of a dynamic team that prioritizes exceptional customer service and aims to deliver outstanding experiences for our customers.The successful candidate will have excellent...
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Customer Experience Professional
7 days ago
Ellesmere Port, Cheshire, United Kingdom Group 1 Automotive Full timeWelcome to Group 1 AutomotiveAs a key member of our team, you will have the privilege of working with world-class brands like Mercedes-Benz, Volkswagen, and Audi. Your expertise as a Service Advisor will enable you to deliver trusted experiences for our customers, contributing to our mission of creating outstanding relationships.Job SummaryThis is an...
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Customer Experience Specialist
3 weeks ago
Ellesmere Port, Cheshire, United Kingdom The Dune Group Full timeAbout The Dune Group At The Dune Group, we pride ourselves on being a family business with a passion for quality, comfort and style. For over 25 years, we've been perfecting the art of footwear and accessories, with a commitment to reducing our carbon footprint and building a more sustainable future. As a Sales Advisor at The Dune Group, you'll join our...
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Customer Service Advisor
24 hours ago
Ellesmere Port, Cheshire, United Kingdom Group 1 Automotive Full timeJob OverviewAudi Cheshire Oaks is seeking an experienced Sales & Customer Service Advisor to join our team. This role involves handling inbound & outbound telephone calls, identifying customer needs, and providing exceptional customer service.
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Customer Experience Specialist
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Ellesmere Port, Cheshire, United Kingdom Group 1 Automotive Full timeDeliver Exceptional Customer Experiences">We are seeking a highly skilled and customer-focused Service Advisor to join our team at Mercedes Benz of Cheshire Oaks. As a key member of our aftersales department, you will be responsible for delivering outstanding and trusted experiences for our customers.The successful candidate will be the main point of contact...
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Automotive Advisor
1 week ago
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Customer Experience Associate
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Customer Experience Director
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Ellesmere Port, Cheshire, United Kingdom M&S Full timeAbout the JobWe are seeking a Customer Experience Director to join our team at M&S. As a key member of our retail operations, you will play a crucial role in driving sales, commerciality, and service standards within your store.This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and leading...
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Customer Experience Specialist
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Ellesmere Port, Cheshire, United Kingdom Mulberry Full timeMulberry is an equal opportunities employer passionate about hiring and developing the best talent. As a Customer Experience Specialist, you will play a vital role in delivering progressive luxury with a contemporary take on British heritage.You will work closely with our team to create memorable customer experiences and develop strong relationships with...
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Customer Experience Supervisor
1 week ago
Ellesmere Port, Cheshire, United Kingdom Tapestry, Inc. Full timeThis Customer Experience Supervisor position at Tapestry, Inc. offers an exciting opportunity to lead a dynamic team and make a real impact on customer satisfaction. If you have excellent leadership skills and a passion for delivering exceptional customer experiences, we want to hear from you!You will be responsible for leading the team to meet and exceed...
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Sales Advisor
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Customer Experience Ambassador
4 weeks ago
Ellesmere Port, Cheshire, United Kingdom Mulberry England Full timeLocated in Cheshire Oaks, UKAbout the RoleWe are seeking a skilled Sales Assistant to join our team at Mulberry England. As an Experience Expert, you will create memorable experiences for customers and nurture long-lasting relationships.Your Key ResponsibilitiesCreate a welcoming environment for customers and colleaguesDeliver engaging and memorable customer...
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Customer Experience Representative
3 weeks ago
Ellesmere Port, Cheshire, United Kingdom Hotel Chocolat Group plc Full timeCompany OverviewHotel Chocolat Group plc is a leading luxury chocolatier with a reputation for exceptional customer service. We are committed to providing an unforgettable experience for our customers during the festive season.
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Customer Support Specialist
3 months ago
Ellesmere Port, Cheshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Ellesmere Port, UK.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
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Sales and Service Advisor
3 weeks ago
Ellesmere Port, Cheshire, United Kingdom Hotel Chocolat Group plc Full timeJob SummaryWe are seeking a highly motivated and enthusiastic Sales and Service Advisor to join our team in London or the Republic of Ireland. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience and driving sales during the busy holiday period.
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Customer Service Representative
19 hours ago
Ellesmere Port, Cheshire, United Kingdom Group 1 Automotive Full timeA leading automotive retailer, Group 1 Automotive, is seeking a highly skilled Customer Service Representative to join their team at Audi Cheshire Oaks. As a Sales & Customer Service Advisor, you will be part of an organisation that believes in investing in you and your future.Our excellent training & development programs ensure that our employees have the...
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Sales and Customer Experience Specialist
3 weeks ago
Ellesmere Port, Cheshire, United Kingdom Swarovski Full timeWe are seeking a skilled Sales and Customer Experience Specialist to join our team at Swarovski. As a Sales and Customer Experience Specialist, you will be responsible for delivering exceptional customer experiences, showcasing our iconic crystal products, and building strong relationships with our customers.In this role, you will work closely with our sales...
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Customer Service Representative
17 hours ago
Ellesmere Port, Cheshire, United Kingdom Group 1 Automotive Full timeSales & Customer Service represents an excellent opportunity to develop your customer service skills in a dynamic contact centre environment. As a Sales & Customer Service Advisor at VW Cheshire Oaks, you will be working towards achieving sales targets and delivering exceptional customer experiences.Our organisation believes in investing in our employees,...
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Retail Customer Experience Specialist
2 weeks ago
Ellesmere Port, Cheshire, United Kingdom Marks and Spencer Full timeJob DescriptionWe are looking for a highly skilled and motivated individual to work as a Retail Customer Experience Specialist in our Foods department, late night shifts. The successful candidate will be responsible for delivering exceptional customer service, managing stock, and meeting sales targets.Main Duties:Serve Customers: Provide outstanding customer...
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Sales and Customer Experience Specialist
23 hours ago
Ellesmere Port, Cheshire, United Kingdom ASDA Full timeAbout the Role:As a Sales and Customer Experience Specialist at ASDA's Ellesmere Port store, you will play a key role in delivering exceptional customer experiences and driving sales growth. This is an exciting opportunity for a highly motivated and customer-focused individual to join our team and contribute to our success.Key Responsibilities:To provide...