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Customer Experience Ambassador

2 months ago

Ellesmere Port, Cheshire, United Kingdom Mulberry England Full time

Located in Cheshire Oaks, UK

About the Role

We are seeking a skilled Sales Assistant to join our team at Mulberry England. As an Experience Expert, you will create memorable experiences for customers and nurture long-lasting relationships.

Your Key Responsibilities
  • Create a welcoming environment for customers and colleagues
  • Deliver engaging and memorable customer experiences
  • Develop and maintain key customer relationships using CRM tools
  • Learn and expand your knowledge on products, brands, services, and local events
  • Show enthusiasm and curiosity about the business and share ideas
  • Nurture relationships with colleagues and contribute to operational excellence
  • Support the company's sustainability goals and promote equity, empathy, and understanding
What We Offer

A competitive basic salary of approximately £22,000 - £28,000 per annum, depending on location and experience.

Bonus, product allowance, staff discount, extra day off for birthday, pension contributions, life assurance, and training opportunities.

Enjoy working as part of a dynamic team and be part of a global fashion company committed to creating lasting impressions.