Customer Experience Supervisor

1 week ago


Ellesmere Port, Cheshire, United Kingdom Tapestry, Inc. Full time

This Customer Experience Supervisor position at Tapestry, Inc. offers an exciting opportunity to lead a dynamic team and make a real impact on customer satisfaction. If you have excellent leadership skills and a passion for delivering exceptional customer experiences, we want to hear from you

You will be responsible for leading the team to meet and exceed performance standards, representing the brand in all situations, and ensuring compliance with all Coach standards. You will also assist in team building, staff development, and goal setting, and work closely with store management to achieve business objectives.

  • Recruit, train, and develop sales associates to achieve high levels of customer satisfaction;
  • Develop and implement strategies to improve sales floor performance;
  • Collaborate with cross-functional teams to achieve business goals.

Estimated salary: $70,000 - $90,000 per year.



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