Sales and Customer Experience Specialist

1 month ago


Ellesmere Port, Cheshire, United Kingdom Swarovski Full time

We are seeking a skilled Sales and Customer Experience Specialist to join our team at Swarovski. As a Sales and Customer Experience Specialist, you will be responsible for delivering exceptional customer experiences, showcasing our iconic crystal products, and building strong relationships with our customers.

In this role, you will work closely with our sales team to create personalized shopping experiences for our customers. You will also be responsible for maintaining a high level of product knowledge, staying up-to-date with the latest trends and developments in the luxury fashion industry.

Key Responsibilities

  • Provide exceptional customer service and sales support to customers
  • Showcase and present our legendary crystal products
  • Create an emotional connection with our customers and provide a spellbinding experience
  • Anticipate customer needs and share inspiring styling tips

Requirements

  • An excellent sense of fashion and a real passion for luxury brands
  • Experience or a keen interest in the luxury fashion, cosmetics, or lifestyle industry
  • Highly motivated and customer-focused
  • Dedicated and target-driven
  • Willingness to develop your career and grow with us
  • Previous retail experience


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