Sales Advisor
1 day ago
Sales Advisor
Company OverviewWe are Group 1 Automotive, a leading automotive retail group with over 7000 colleagues dedicated to providing exceptional customer service. Our mission is to create outstanding and trusted experiences for our customers, partners, and people.
Job SummaryWe are seeking an experienced Sales Advisor to join our Audi Cheshire Oaks team. As a key member of our sales team, you will be responsible for handling inbound and outbound telephone calls, responding to customer email enquiries, and guiding customers towards the right products and services.
Main Responsibilities- Handling inbound and outbound telephone calls to existing customers
- Responding to customer email enquiries
- Identifying customer needs and guiding them towards the right products and services
- Providing high-level customer service to build relationships and retain business
- Being organised and self-motivated to meet targets and deadlines
- Excellent communication skills and ability to build trust and rapport with customers and colleagues
- Customer-focused and passionate about delivering exceptional service
- Ability to prioritise workload and multitask
- IT literate with ability to use multiple systems
- Confident working independently and as part of a team
- 33 days annual leave, including bank holidays, rising with length of service
- Retail discounts that save you money every day
- Gym discounts, cash healthcare plans, and cycle-to-work scheme
- Car discounts for new and used purchases and servicing
- Flexible pension scheme to support your financial future
- Family-friendly policies that help you spend more time with loved ones
- A wellbeing programme to support you and your family
- Ongoing recognition from peers and leadership team
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