Roadside Assistance Technician Leader

3 weeks ago


High Wycombe, Buckinghamshire, United Kingdom Direct Line Insurance Group Full time
Roadside Mechanic Job Opportunity

We're seeking a skilled and dedicated Roadside Mechanic to join our team in High Wycombe. As a valued member of our team, you will play a critical role in ensuring the safe repair and recovery of vehicles, delivering exceptional customer service and maintaining a high level of professionalism at all times.

The estimated annual salary for this position is between £36,000 to £41,000, depending on experience, with opportunities for overtime and a 5% bonus upon completion of the probationary period. You will work 40 hours a week, four days a week, with a shift pattern starting at 7am and ending at 8pm, Monday to Sunday.

Key responsibilities include:

  • Providing exceptional customer service and ensuring the safe repair and recovery of vehicles
  • Collaborating with the dispatch team to improve the customer claims journey
  • Maintaining a high level of professionalism at all times

To succeed in this role, you must have a current Category B driving license, NVQ Level 2 or similar accreditation in light vehicle maintenance, and experience in the Motor Repair industry.



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