Roadside Vehicle Support Specialist

8 hours ago


High Wycombe, Buckinghamshire, United Kingdom Direct Line Insurance Group Full time
About the Role

This position is part of a team that provides essential services to motorists in need of roadside assistance across the UK, particularly in the Luton and High Wycombe regions.

Main responsibilities include:

  • Carrying out vehicle repairs and maintenance at the roadside location;
  • Interacting with customers to determine the root cause of their issues and providing suitable resolutions;
  • Collaborating with dispatch teams to optimize customer claim experiences;

PREFERRED QUALIFICATIONS AND EXPERIENCE

To be successful in this role, candidates should possess relevant experience in the automotive repair sector, hold a valid Category B driving license, and have NVQ Level 2 or equivalent certification in light vehicle maintenance.

Benefits Package

The compensation package includes an estimated annual salary of up to £37,000, which also comprises a 9% employer contributed pension and various perks like employee discounts and health insurance options.

Working Conditions and Opportunities

This role offers a stimulating work environment, continuous learning opportunities, generous leave entitlements, and the possibility to contribute positively through our recognized breakdown cover service.



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