Customer Success Strategist
1 day ago
We are seeking an experienced Customer Success Strategist to join our team at Quandoo GmbH in Berlin, Germany.
This role involves developing and executing a strategic plan to achieve growth targets and expand usage within our customer base. You will work closely with the UK Leadership Team to drive right behaviours through strong communication skills and become a brand ambassador of our Core Values.
The ideal candidate will have a strong background in hospitality, account management, and/or sales, as well as knowledge in digital platforms and/or tech-centric companies. You will be responsible for understanding and reporting on industry-specific promotions and trends, conducting regional market analysis and competitive assessment for strategy planning, and developing and executing a comprehensive plan to achieve growth targets and expand usage within our customer base.
Key Responsibilities- Develop and execute a strategic plan to achieve growth targets and expand usage within our customer base.
- Understand and report on industry-specific promotions and trends.
- Conduct regional market analysis and competitive assessment for strategy planning.
- Strong relationship building experience in a fast-paced environment.
- Background in hospitality, account management, and/or sales is preferable.
- Knowledge in digital platforms and/or tech-centric companies.
- Proven ability to articulate distinct aspects of products and services.
A salary of €70,000 - €100,000 per annum, depending on experience, is available for this exciting opportunity.
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Customer Success Strategist
4 weeks ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeJob Title: Customer Success StrategistAbout the Role: We are seeking a highly skilled Customer Success Strategist to join our team at ABR Talent. As a Customer Success Strategist, you will be responsible for driving improvement across the customer journey with a focus on onboarding/implementation and support.Key Responsibilities:* Take ownership of a remote...
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Customer Success Strategist
2 hours ago
London, Greater London, United Kingdom Capua Full timeCapua is a market-leading Fire Safety and Data Collection Enterprise seeking a highly skilled Customer Success Strategist to join their team in London.The ideal candidate will have 1-4 years of experience in a customer-facing role, preferably within technical support or account management. A degree from a top UK university is essential.We're looking for...
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Customer Success Strategist
1 day ago
London, Greater London, United Kingdom Amaze Software Inc. Full timeAmaze Software Inc. is seeking a highly motivated and organized Customer Success Strategist to join our Client Success & Partnerships team. As a Customer Success Strategist, you will be responsible for managing client relationships, ensuring the successful delivery of our solutions, and driving long-term growth. With a focus on performance, you'll work...
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Customer Success Strategist
4 weeks ago
London, Greater London, United Kingdom Propel Full timeCustomer Success OpportunityAt Propel, we are seeking a driven individual to join our Customer Success team as a Customer Success Strategist. The ideal candidate will have a proven background in Customer Success or Account Management, preferably in SaaS.Key Responsibilities:• Manage a Customer Portfolio: Work across various industries, sizes, and...
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Customer Success Strategist
1 month ago
London, Greater London, United Kingdom Crane Venture Partners Full timeAt Crane Venture Partners, we're seeking a seasoned professional to lead our customer success efforts. As Customer Success Strategist, you'll play a pivotal role in driving customer satisfaction, retention, and expansion. Your mission will be to execute our comprehensive customer success strategy, aligned with the company's goals and objectives.Key...
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Customer Success Strategist
3 weeks ago
London, Greater London, United Kingdom Diligent Full timeWe are seeking a Customer Success Strategist to drive revenue growth for existing and new accounts across all products at Diligent, a global leader in modern governance and risk management.The ideal candidate will have a proven track record of success in account management and a deep understanding of the technology and GRC industries. They will be...
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Customer Success Strategist
2 weeks ago
London, Greater London, United Kingdom Ascential Full timeWe are looking for a highly skilled Customer Success Strategist to join our Sales function at Ascential. This role is part of our Customer Success team and reports into the Head of Customer Success. Your primary focus will be on working with the Account Management team to ensure our clients achieve tangible value from our LIONS Intelligence portfolio of...
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Customer Success Strategist
24 hours ago
London, Greater London, United Kingdom Vanta Full timeRole OverviewWe are seeking a highly skilled CUSTOMER SUCCESS STRATEGIST to join our team in London. As a key member of our customer success team, you will be responsible for leading post-sales activities for our DACH customers, including onboarding, implementation, and renewal.Your primary goal will be to identify upsell opportunities and partner with...
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Enterprise Customer Success Strategist
3 hours ago
London, Greater London, United Kingdom Salesforce Full timeAbout the RoleWe're seeking an Enterprise Customer Success Strategist to join our team at Salesforce. As a key member of our Customer Success organization, you will play a critical role in driving customer satisfaction and retention.Job DescriptionThe Enterprise Customer Success Strategist will work closely with sales leaders, customer success teams, and...
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Customer Success Strategist
4 weeks ago
London, Greater London, United Kingdom Attentive Full timeAbout the RoleWe are seeking a skilled Customer Success Strategist to join our team at Attentive. As a key member of our customer-facing team, you will be responsible for cementing relationships with new and existing customers through onboarding, integration, account growth, new product adoption, and renewals.Key ResponsibilitiesDevelop a consultant...
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Customer Success Strategist
2 weeks ago
London, Greater London, United Kingdom Genius Sports Full timeAbout the RoleAn experienced Customer Success Strategist and emerging leader on the Client Services team at Genius Sports.As a trusted advisor, you will proactively manage a portfolio of assigned Genius Marketing Suite accounts, drive strategic conversations, and cultivate strong, long-term relationships with clients.Key ResponsibilitiesOwnership of Tier 1...
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Customer Success Strategist
1 month ago
London, Greater London, United Kingdom Agility Talent, LLC Full timeJob Summary:We are seeking a highly skilled Customer Success Strategist to join our team at Agility Talent, LLC. As a key member of our customer success team, you will be responsible for driving account growth and retention through strategic client management.Key Responsibilities:Develop and execute strategic client roadmaps to ensure successful adoption and...
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Customer Success Strategist
4 weeks ago
London, Greater London, United Kingdom SEON Technologies LLC Full timeAbout the Role:We are seeking a skilled Customer Success Strategist to join our team at SEON Technologies LLC. As a key member of our customer success team, you will be responsible for managing a diverse portfolio of customers across various industries and geographies.Key Responsibilities:Conduct Quarterly Business Reviews (QBRs) with customers to showcase...
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Customer Success Strategist
4 days ago
London, Greater London, United Kingdom Smartsheet Full timeAbout the Role:Smartsheet is seeking a highly skilled Customer Success Strategist to join our Commercial team. As a key member of our team, you will be responsible for managing a portfolio of high-value customer accounts, ensuring their success and retention.Key Responsibilities:Develop and execute comprehensive engagement strategies to maintain high levels...
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Global Customer Success Strategist
2 hours ago
London, Greater London, United Kingdom Cisco Systems, Inc. Full timeWe are looking for a talented Global Customer Success Strategist to partner with Customer Technical and Operational Leaders and Executives to drive value realization.The successful candidate will have a strong background in customer success and technology adoption.Build and implement Technical Adoption Plans and E2E Customer plans in partnership with CSS,...
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Customer Success Strategist
4 weeks ago
London, Greater London, United Kingdom SenseOn Full timeAbout the RoleWe are seeking a highly skilled Customer Success Strategist to join our team at SenseOn. As a key member of our customer success team, you will be responsible for driving business value from SenseOn, maximising revenue retention, and proactively driving revenue expansion.Key ResponsibilitiesEstablish strong relationships with key customers,...
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Customer Success Strategist
24 hours ago
London, Greater London, United Kingdom Omnea Limited Full timeAbout Omnea LimitedWe are a rapidly growing tech company, pioneering the B2B purchasing process. Our platform automates procurement, approvals, and renewals management, providing critical visibility into corporate spend.This is an exciting opportunity to join our customer-facing team as a Customer Success Strategist. You will be responsible for delivering...
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Customer Success Strategist
2 weeks ago
London, Greater London, United Kingdom Insider Full timeAbout usAt Insider, a fast-growing B2B SaaS company, we're dedicated to helping our clients drive growth worldwide. Our AI-native platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We're backed by top investors and trusted by over 1200 brands, including Fortune 500 companies.We're...
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Customer Success Strategist
4 weeks ago
London, Greater London, United Kingdom Sphere Digital Recruitment | Best Small Company 2022 Full timeAbout the RoleWe are seeking a Customer Success Strategist to join our team at Sphere Digital Recruitment | Best Small Company 2022. As a key member of our team, you will be responsible for driving success for our most important clients in the AI Martech space.Key ResponsibilitiesMaximise the business impact of our solutions, guiding clients through the AI...
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Customer Success Strategist
3 hours ago
London, Greater London, United Kingdom Globe Business Media Group Full timeAbout the RoleWe are seeking a skilled Customer Success Strategist to join our Practice Intelligence GTM division. This role will play a crucial part in driving customer satisfaction and engagement with our Lexology PRO clients.Key ResponsibilitiesDevelop strong relationships with customers, understanding their business objectives and expectations of the...