Global Customer Success Strategist

1 month ago


London, Greater London, United Kingdom Cisco Systems, Inc. Full time

We are looking for a talented Global Customer Success Strategist to partner with Customer Technical and Operational Leaders and Executives to drive value realization.

The successful candidate will have a strong background in customer success and technology adoption.

  • Build and implement Technical Adoption Plans and E2E Customer plans in partnership with CSS, aligning with customer goals to improve technology investments and promote full use of our technologies.
  • Collaborate with Sales, Renewals, the Solution Development Architect team, and Deal Acceleration teams to assist in driving ARR and services growth.

Requirements include:

  • 3 years of delivery experience.
  • Experience leading diverse, cross-functional virtual teams in a collaborative, matrixed organization.

The estimated salary range for this position is $140,000 - $200,000 per year, based on location and experience.



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