Human Resources Manager

6 days ago


Kelso, Scottish Borders, United Kingdom QME Care (Queens House Kelso Ltd) Full time
Job Summary

We are seeking a skilled Human Resources Manager to join our team at QME Care (Queens House Kelso Ltd). As HR Manager, you will be the first point of contact for managers needing support and guidance on a range of HR queries.

Main Responsibilities
  • Work closely with the Office Manager for onboarding and offboarding employees.
  • Advise managers on recruitment and selection strategies and relevant legislation.
  • Coordinate the formal appointment process for successful applicants.
  • Negotiate terms and conditions of employment with staff and ensure contracts are in line with best practice.
  • Provide advice and play a major role in work reviews and change processes.
  • Update and maintain the HR Information System data.
  • Write and present information briefings on a range of HR-related topics.
  • Advise, oversee, and attend HR-related meetings in relation to staff development records, compliance, disciplinary, and absence management.
  • Contribute to the continuous improvement of HR systems, policies, procedures, and practices within QME Care.
  • Consult on issues related to workplace relations, conflict, and performance management.
  • Develop and implement HR policies that reflect our company's values and business needs, ensuring compliance with legal standards.
  • Provide detailed minutes of HR meetings.
  • The ability to evaluate own work and work innovatively to implement positive changes to current practices/ways of working.
  • Support the Training Coordinator to monitor adherence in our training programs to enhance employee skills and promote our culture of innovation and excellence.
  • Foster a positive work environment that encourages creativity, teamwork, and high performance.
  • Analyse HR metrics (e.g., turnover rates, employee satisfaction) to inform strategic HR decisions and improve team management.
  • Liaise with department heads to ensure HR strategies and activities align with operational needs and company objectives.
Requirements
  • A minimum of 2 years of experience in a HR-related role.
  • Proven track record of developing and implementing effective HR policies and programs.
  • Strong understanding of HR practices and employment legislation.
  • Excellent interpersonal and communication skills, capable of nurturing a positive work environment and managing diverse team dynamics.
  • Formal qualification such as CIPD would be desirable.
  • A Team Player – Collaborative, Flexible, Fun, and Dynamic.
  • Ambitious and Passionate.
  • Communication - communicates clearly and concisely, verbally and in writing. Demonstrated ability to effectively speak in public settings.
  • Interpersonal skills – able to work effectively with other employees, residents, relatives, and external parties.
  • Establish and maintain long-term relationships, building trust and respect by consistently meeting and exceeding expectations.


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