Hotel Housekeeper

5 months ago

Kelso, United Kingdom SCHLOSS Roxburghe Hotel & Golf Course Full time

We are currently looking for a Hotel Housekeeper to join us and be a part of the SCHLOSS Roxburghe Housekeeping team This position is 35 hours per week, working 5 days over 7. You must be available to work weekends.

We offer a **competitive salary of £11.90 per hour plus gratuities** **and excellent employee benefits**.
- *Gratuities (tips) are an additional charge added onto services and are paid to all employees on a pro-rata basis regardless of your role. The amount is not guaranteed and is depended on service charge paid._

As a SCHLOSS Roxburghe Hotel Housekeeper you will be responsible for cleaning of the guest rooms and bathrooms according to the hotel's luxury standards and maintaining the hotel's public areas.

**Your Key Responsibilities**:

- To consistently ensure that all rooms and public areas are cleaned, prepared and presented to the luxury standards set out by SCHLOSS Roxburghe to ensure the best quality for our guests
- You will ensure that the furniture, equipment and appliances are in clean and flawless condition, well maintained
- To report any faults or broken items to Housekeeping management
- Ensure that all procedures concerning guest safety are followed including but not limited to; lost property, key control and confidentiality
- You will take pride in ensuring the cleanliness and hygiene of all guest areas

**Your Knowledge & Capabilities**:

- You are enthusiastic and have a positive personality with the ability to build genuine and trusting relationships
- You are a brilliant multi-tasker and able to organise your time effectively
- You have a key eye for detail and take pride in your work
- You enjoy working as part of a team as much as you enjoy working independently
- You have excellent communication skills with the ability to communicate effectively with people at all levels

**Proven Experience/Qualifications**:

- Previous housekeeping experience is not essential as full training will be given
- Ability to communicate proficiently in English
- All applicants must have right to work in the UK

**Your Employee Benefits**:

- Share of gratuities on a pro-rata basis
- 30 days paid holiday after 1 year of service
- 50% discount on food & beverage for Employee and up to 4 guests
- 30% discount in our Pro Shop
- Free meals whilst on shift
- Free golf membership
- Free on-site parking
- Recommend a friend scheme
- Quarterly recognition programme
- Employee and Family rates and discounts in Hyatt hotel upon availability
- Employee discounts at our 12.18 Hotel Collection
- Access to exclusive perks, offers, and discounts on our colleague platform
- LifeWorks employee assistance program, offering support and confidential advice for you and your family when you need it most
- Access to wellbeing articles, podcasts, tools and resources

**Job Type**: Permanent

Pay: £11.90 per hour

**Benefits**:

- Canteen
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme

Ability to commute/relocate:

- Kelso: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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