Dispute Resolution Specialist for Children's Services
1 month ago
Job Overview:
Achieving for Children is a dynamic Community Interest Company that combines the principles of public sector governance with innovative approaches to service delivery.
We are seeking an experienced and skilled Dispute Resolution Specialist to join our team in supporting children and young people with Special Educational Needs (SEN).
The ideal candidate will possess excellent interpersonal skills, be well-organized, and motivated to contribute to the success of our SEN services.
This role requires collaboration with our Tribunals and Mediations Manager in all aspects of service delivery, including developing and refining internal processes to enhance efficiency and effectiveness.
The successful candidate will also manage casework, prepare responses, and represent Achieving for Children in appeals and mediations, identifying opportunities to de-escalate issues before they reach formal appeal routes.
We offer a competitive salary of around £35,000 - £45,000 per annum, depending on experience, plus a range of benefits including 29 days annual leave, flexible working options, and access to professional development opportunities.
Key Responsibilities:
- Develop and refine internal tribunal and mediation systems and processes
- Manage casework, preparing responses, and representing Achieving for Children in appeals and mediations
- Collaborate with legal teams to ensure effective representation and decision-making
- Identify opportunities to de-escalate issues before they reach formal appeal routes
- Attend SEND panels and provide training related to SEND tribunals and mediation
Requirements:
- Relevant professional qualification or Level 3+ training in SEND-related areas
- Proven experience in building strong partnerships, maintaining relationships, and co-producing solutions with diverse stakeholders
- Knowledgeable in representing Local Authorities at SEND and Disability Tribunals, particularly in lower-risk appeals
- Experienced in mediation and disagreement resolution with parents and professionals
- Skilled in arranging and chairing conferences, performing duties related to First Tier Tribunals and appeals
About Our Benefits:
- Competitive salary of around £35,000 - £45,000 per annum, depending on experience
- 29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years
- Flexible working options to maintain a good work-life balance
- Access to professional development opportunities to support your career pathway
Safeguarding:
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This post is exempted under the Rehabilitation of Offenders Act 1974, and appointment will be conditional upon a satisfactory DBS check.
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