ER Specialist Lead

7 days ago


London, Greater London, United Kingdom Altum Consulting Full time
Job Summary
Altum Consulting is seeking an experienced ER Specialist to join their team on a temporary basis until the end of March 2025. The successful candidate will be responsible for managing a high volume of complex ER cases, providing expert advice and guidance to senior team members, and thoroughly recording and maintaining case information on HR systems.

About the Role
This is a unique opportunity to work with a leading health research charity, supporting their ER team of 5 to work through a high volume of various ER cases. As an ER Specialist, you will be expected to manage a high volume of complex cases, including protected characteristics, sexual harassment, discrimination, and investigating senior leaders. You will also provide expert advice and guidance to senior team members across the organisation on case resolution.

Key Responsibilities
* Manage a high volume of complex ER cases (circa 55) including protected characteristics, sexual harassment, discrimination, investigating senior leaders etc* Provide expert advice and guidance to senior team members across the organisation on case resolution* Thoroughly record and maintain case information on HR system* Be able to work autonomously as well as part of a team, being able to identify when to further escalate cases* Have excellent senior stakeholder management, having collaborated with Heads of and above, as well as experience investigating senior leaders* Have experience with HR systems (Workday, PeopleHR, BambooHR etc)

Requirements
The ideal candidate will have demonstrable experience in managing a high volume of complex cases, working autonomously as well as part of a team, and having excellent senior stakeholder management. They should also have experience with HR systems and be able to hit the ground running. Additionally, the candidate should be able to work on a super hybrid/flexible basis, with only 1 day per month in the London office.

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