Junior Office Coordinator

23 hours ago


London, Greater London, United Kingdom Poole Alcock Llp Full time
Job Title: Junior Office Coordinator

We are seeking a proactive and professional Junior Office Coordinator to join our team at Poole Alcock Solicitors.

Job Description:
  • This entry-level role is perfect for individuals eager to gain hands-on experience in a dynamic legal environment, with a particular focus on client communication and telephone support.
Key Responsibilities:
  • To ensure that calls are answered promptly (preferably within three rings) and professionally
  • To answer inbound telephone calls and promptly direct them to the appropriate member of staff
  • To co-ordinate a high volume of calls during peak periods, prioritising work and situations
Information Management:
  • To take messages where necessary and direct these to an appropriate member of staff in a timely manner
  • To pass on messages to visitors and callers where asked to do so
  • To provide accurate information to visitors and callers when assisting with queries
  • To ensure that sensitive information is not read or overheard by visitors to the office

Estimated Salary: £18,000 - £20,000 per annum

Requirements:
  • A strong understanding of administration practices and procedures
  • Excellent communication and interpersonal skills
  • Ability to work accurately and efficiently under pressure


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