Global Client Success Associate

4 weeks ago


London, Greater London, United Kingdom Equus Software Full time

About the Role

We are seeking an Associate Business Analyst to join our Global Client Success team at Equus Software. As a key member of our team, you will be responsible for providing innovative solutions and solving problems to meet client technical requirements.

Responsibilities

  • Partner with the team to effectively problem-solve issues to resolution.
  • Organize client technical information during client meetings by taking meeting minutes/notes and detailing exact technical specifications.
  • Perform requirement analysis, configuration, testing, and issue resolution.
  • Participate in the preparation of client webinars, conferences, demos, and other presentations to both clients and internal Equus team.
  • Decipher technical client build document requirements by writing test plans and test cases for quality assurance and user acceptance.
  • Gain exposure to Equus products and client projects, both technical and functional, with hands-on assignments.
  • Develop strong working relationships with clients and internal teams.

Qualifications

  • Bachelor's degree in computer science or a related discipline from an accredited college/university.
  • Analytical and conceptual thinking skills.
  • Efficiently handle data-intensive and time-sensitive tasks.
  • Excellent verbal and written communication, as well as organizational skills to effectively communicate and interact with all levels within the Equus organization.

Why You Want to Work Here

At Equus Software, we offer a relaxed and collaborative atmosphere with a casual dress code in the office. We've been serving clients for over 20 years, and we're growing fast. You'll be part of a team that configures software to deliver quickly and effectively. We have highly competitive salaries and offer great bonuses for exceptional contributors. We have enterprise-class benefits.



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