Client Success Strategist

5 days ago


London, Greater London, United Kingdom Dentons Canada Full time
Job Overview:

We are looking for a Client Success Strategist to join our growing Dentons Helix team in London. As a key member of our team, you will work closely with clients, partners, and associates to deliver an exceptional level of service and drive business growth.

The ideal candidate will have a proven track record in customer success, with experience in managing client relationships and developing strategies to meet and exceed client needs. The salary for this position is estimated to be around £65,000 - £85,000 per annum.

Key Responsibilities:

  1. Develop and implement client success strategies to drive business growth and meet client needs.
  2. Build and maintain strong relationships with clients, partners, and associates.
  3. Work closely with the Helix Management Team to ensure seamless delivery of services.
  4. Track and analyze customer success metrics to inform business decisions.
  5. Identify opportunities for process improvement and implement changes to enhance client satisfaction.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career growth and professional development.
  • A competitive salary and benefits package.
  • The chance to work with a global law firm that values innovation, diversity, and inclusion.


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