Customer Support Specialist

6 days ago


Ramsgate, Kent, United Kingdom Morgan Jones Full time

Job Title: Customer Support Executive

Location: Remote Opportunity

Salary: Competitive Package

Hours: Flexible Schedule

Perks & Benefits:

  • Generous annual leave allowance
  • Regular salary reviews
  • Performance-based bonuses

About the Role:

Morgan Jones is seeking a skilled Customer Support Executive to join their dynamic team. As the first point of contact for customers, you will play a vital role in troubleshooting software issues, answering queries, and ensuring customer satisfaction.

Your Key Responsibilities:

  • Provide exceptional customer service via phone, email, and chat
  • Resolve technical issues and escalate complex problems to senior team members
  • Collaborate with internal teams to resolve customer complaints and improve overall customer experience
  • Stay up-to-date with product knowledge and technical skills to provide accurate solutions

What We're Looking For:

We're looking for a motivated and empathetic individual who is passionate about delivering exceptional customer experiences. If you're a problem-solver with a strong communication skills and a willingness to learn, we'd love to hear from you.

Why Morgan Jones?

Morgan Jones is committed to creating a diverse and inclusive environment where employees can grow and thrive. We offer a competitive package, flexible schedule, and opportunities for professional development.

How to Apply:

If you're excited about this opportunity and think you'd be a great fit, please submit your application. We look forward to meeting you

Morgan Jones is an equal-opportunity employer and welcomes applications from diverse candidates.



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