Customer Support Specialist

1 day ago


Ramsgate, Kent, United Kingdom Sterling Cross Full time

Job Summary

We are seeking a highly skilled Customer Support Specialist to join our team at Sterling Cross. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our clients, resolving queries, and providing exceptional customer service.

Key Responsibilities

  • Customer Relationship Management
    • Build and maintain strong relationships with internal and external clients
    • Resolve customer queries and concerns in a timely and professional manner
  • Order Management
    • Schedule orders as required, quote units, and negotiate to provide the best commercial opportunities for the business
  • Technical Support
    • Help to address technical issues between workshops and customers
  • Reporting and Administration
    • Communicate customer status reports for assigned accounts
    • Raise works orders

Requirements

  • Excellent Interpersonal Skills
    • Ability to build close-knit relationships with external customer contacts
  • Strong Analytical and Administrative Skills
    • Excellent attention to detail and organizational skills
  • Communication and Problem-Solving Skills
    • Ability to work under pressure, to tight deadlines, and multitask
    • Strong written and verbal communication skills

About Us

Sterling Cross values diversity and promotes equality. We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



  • Ramsgate, Kent, United Kingdom AEM Ltd Full time

    AEM Limited is a leading independent overhaul and repair facility with a strong reputation in the aerospace industry. The company provides a range of services to international and regional airlines, helicopter operators, and airframe manufacturers.**Key Responsibilities:**Build and maintain strong relationships with assigned customer accounts.Resolve...


  • Ramsgate, Kent, United Kingdom AEM Ltd Full time

    AEM Limited is a leading independent overhaul and repair facility with a strong reputation in the aerospace industry. The company provides a range of services to international and regional airlines, helicopter operators, and airframe manufacturers.**Key Responsibilities:**Build and maintain strong relationships with assigned customer accounts.Resolve...


  • Ramsgate, Kent, United Kingdom HRGO Recruitment Full time £26,000

    Job Title: Remote Support SpecialistJob Type: Full-time, PermanentLocation: Remote (with occasional client visits)Job Description:We are seeking a highly skilled and experienced Remote Support Specialist to join our team at HRGO Recruitment. As a key member of our support team, you will be responsible for providing exceptional customer service and technical...


  • Ramsgate, Kent, United Kingdom Mental Health Matters Full time

    Job Overview As a Crisis Support Specialist, your primary responsibility will be to deliver a high-quality, recovery-oriented service to individuals experiencing a variety of mental health challenges, including those with autistic characteristics and additional support requirements such as learning disabilities, physical health concerns, and substance...


  • Ramsgate, Kent, United Kingdom HRGO Recruitment Full time £26,000

    Job Title: Remote Support SpecialistJob Type: Full-time, PermanentLocation: Remote (with occasional client visits)Job Description:We are seeking a highly skilled and experienced Remote Support Specialist to join our team at HRGO Recruitment. As a key member of our support team, you will be responsible for providing exceptional customer service and technical...


  • Ramsgate, Kent, United Kingdom HRGO Recruitment Full time £26,000

    Job Title:Remote Support SpecialistJob Type:Full-time, permanent positionLocation:Remote work with occasional client visitsJob Summary:We are seeking a highly skilled and experienced Remote Support Specialist to join our team at HRGO Recruitment. As a key member of our support team, you will be responsible for providing exceptional customer service and...


  • Ramsgate, Kent, United Kingdom HRGO Recruitment Full time £26,000

    Job Title:Remote Support SpecialistJob Type:Full-time, permanent positionLocation:Remote work with occasional client visitsJob Summary:We are seeking a highly skilled and experienced Remote Support Specialist to join our team at HRGO Recruitment. As a key member of our support team, you will be responsible for providing exceptional customer service and...


  • Ramsgate, Kent, United Kingdom HRGO Recruitment Full time £26,000

    Job Title:Remote Support SpecialistJob Type:Full-time, permanent positionLocation:Remote work with occasional client visitsJob Summary:We are seeking a highly skilled and experienced Remote Support Specialist to join our team at HRGO Recruitment. As a key member of our support team, you will be responsible for providing exceptional customer service and...


  • Ramsgate, Kent, United Kingdom HRGO Recruitment Full time £26,000

    Job Title:Remote Support SpecialistJob Type:Full-time, permanent positionLocation:Remote work with occasional client visitsJob Summary:We are seeking a highly skilled and experienced Remote Support Specialist to join our team at HRGO Recruitment. As a key member of our support team, you will be responsible for providing exceptional customer service and...


  • Ramsgate, Kent, United Kingdom HRGO Recruitment Full time £26,000

    Job DescriptionJob Title: Remote Support SpecialistJob Type: Full-time/PermanentLocation: Remote (with occasional client visits)Salary: £26,000 per annum + up to £3,500 performance bonus + profit shareWorking Hours: Monday to Friday, 09:00 - 17:00 (with occasional additional hours)About the Role:We are seeking a highly skilled and experienced Remote...


  • Ramsgate, Kent, United Kingdom HRGO Recruitment Full time £26,000

    Job DescriptionJob Title: Remote Support SpecialistJob Type: Full-time/PermanentLocation: Remote (with occasional client visits)Salary: £26,000 per annum + up to £3,500 performance bonus + profit shareWorking Hours: Monday to Friday, 09:00 - 17:00 (with occasional additional hours)About the Role:We are seeking a highly skilled and experienced Remote...


  • Ramsgate, Kent, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time

    About the RoleWe are seeking a highly motivated and compassionate Support Time and Recovery Specialist to join our team at Kent & Medway NHS & Social Care Partnership Trust. As a key member of our community mental health team, you will play a vital role in promoting recovery and wellbeing for individuals with severe and enduring mental health conditions.Key...


  • Ramsgate, Kent, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time

    About the RoleWe are seeking a highly motivated and compassionate Support Time and Recovery Specialist to join our team at Kent & Medway NHS & Social Care Partnership Trust. As a key member of our community mental health team, you will play a vital role in promoting recovery and wellbeing for individuals with severe and enduring mental health conditions.Key...


  • Ramsgate, Kent, United Kingdom SCP Recruitment Limited Full time

    Company Overview Location: Ramsgate Compensation: £13.00 per hour Available Shifts: Weekdays during term time (morning shifts) and Monday to Friday, including weekends Weekday shifts during holidays (morning shifts) and Monday to Friday, including weekends Vehicle Access Required: Due to the nature of the role, having access to a vehicle...


  • Ramsgate, Kent, United Kingdom SCP Recruitment Limited Full time

    Company Overview Location: Ramsgate Compensation: £13.00 per hour Available Shifts: Weekdays during term time (morning shifts) and Mon-Fri, including weekends Holiday shifts available on weekdays (morning) and Mon-Fri, including weekends Vehicle Access Required: Due to the nature of the role, having access to a vehicle is essential. ...


  • Ramsgate, Kent, United Kingdom Asda Full time

    Job OverviewWe are seeking a highly organized and detail-oriented individual to join our team as a Merchandising Specialist. As a Merchandising Specialist, you will be responsible for placing point-of-sale (POS) materials in designated areas of Asda stores.Key ResponsibilitiesSign into the store and introduce yourself to key store contactsLiaise with store...


  • Ramsgate, Kent, United Kingdom CPM United Kingdom Ltd Full time

    Job DescriptionJob Title: Retail Merchandising SpecialistCompany: CPM United Kingdom LtdJob Type: Part-timeLocation: Flexible, with a focus on Asda storesJob Summary:We are seeking a skilled and detail-oriented Retail Merchandising Specialist to join our team on a part-time basis. As a Retail Merchandising Specialist, you will be responsible for placing...


  • Ramsgate, Kent, United Kingdom Morgan Jones Full time

    About the RoleMorgan Jones Limited is seeking an experienced Sales Office Administrator to support the sales team in a fast-paced relocation and removals company based in East Kent.Key ResponsibilitiesHandle initial sales enquiries and book appointments for estimatorsCall potential clients and convert appointments into confirmed movesLiaise with estimators...


  • Ramsgate, Kent, United Kingdom The New Homes Group Full time

    About The New Homes GroupWe are a leading provider of residential sales, lettings, and property services in the UK. Our company is built on a strong foundation of expertise, innovation, and customer satisfaction.Job SummaryWe are seeking an exceptional Mortgage and Protection Specialist to join our team. As a key member of our financial services team, you...


  • Ramsgate, Kent, United Kingdom The New Homes Group Full time

    About The New Homes GroupWe are a leading provider of residential sales, lettings, and property services in the UK. Our company is built on a strong foundation of expertise, innovation, and customer satisfaction.Job SummaryWe are seeking an exceptional Mortgage and Protection Specialist to join our team. As a key member of our financial services team, you...