Customer Support Specialist

2 days ago

Ramsgate, Kent, United Kingdom Morgan Jones Full time
Job Title: Customer Support Executive

Location: Remote

Salary: Competitive

Hours: Full-time

Perks & Benefits:

  • Generous annual leave package
  • Regular salary reviews
  • Performance-based bonuses

We're seeking a skilled and enthusiastic Customer Support Executive to join our dynamic team. As the first point of contact for customers, you'll play a vital role in troubleshooting software issues, answering queries, and ensuring customer satisfaction.

Your Key Responsibilities:

  • Provide exceptional customer service via phone, email, and chat
  • Resolve technical issues and escalate complex problems to senior team members
  • Collaborate with internal teams to resolve customer complaints and improve overall customer experience
  • Stay up-to-date with product knowledge and technical skills to provide accurate and timely support

What We're Looking For:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong technical skills and willingness to learn new technologies
  • Customer-centric approach and empathy towards customers

About Morgan Jones:

Morgan Jones Limited is a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. We're committed to creating a diverse and inclusive environment and are proud to be an equal-opportunity employer.

Apply Today:

If you're a motivated and customer-focused individual looking for a challenging and rewarding role, please submit your application. We can't wait to meet you

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