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Front of House Team Leader

2 months ago

Birmingham, Birmingham, United Kingdom Stonegate Group Full time

Location: Rosies

We are seeking an experienced Team Leader to join our Front of House team at Rosies, a vibrant and exciting nightclub in the heart of Broad Street, Birmingham. As a Team Leader, you will play a key role in delivering an exceptional guest experience, supporting your team, and contributing to the success of our venue.

Key Responsibilities:

  • Support and coach your team to ensure excellent customer service and high standards of performance
  • Work closely with the management team to develop and implement strategies to drive sales and revenue growth
  • Ensure compliance with company policies and procedures, and maintain a safe and secure environment for guests and staff
  • Develop and maintain a positive and inclusive team culture, fostering a sense of community and teamwork

What We Offer:

  • Award-winning training and development programs to help you grow and succeed in your career
  • 25% off food and drink for you and your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental insurance and employee assistance programs

At Stonegate Group, we pride ourselves on being the largest operator of pubs, bars, and late-night venues in the UK. Our diverse portfolio of brands includes Slug & Lettuce, Be At One, and Popworld. If you're passionate about delivering exceptional customer experiences and have a passion for the hospitality industry, we'd love to hear from you.