Front of House Team Member

1 month ago


Birmingham, Birmingham, United Kingdom German Doner Kebab Full time

Front of House Team Member

Job Summary

We are seeking a highly motivated and enthusiastic Front of House Team Member to join our team at German Doner Kebab. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service, ensuring a seamless dining experience for our guests, and contributing to the overall success of our restaurant.

Key Responsibilities

  • Provide exceptional customer service, ensuring that every guest feels welcome and valued.
  • Assist guests in choosing meals and drinks, and provide additional up-sell information to enhance their dining experience.
  • Process guest orders through the POS system, ensuring accuracy and efficiency.
  • Deliver orders to the kitchen and assist in preparing and packing food and beverages.
  • Ensure that all orders are fully complete and ready to be received by the guest.
  • Work collaboratively with the kitchen team to ensure seamless service delivery.
  • Maintain a clean and tidy front-of-house area, adhering to our high standards of cleanliness and presentation.
  • Adhere to our brand standards and guidelines, ensuring consistency across all locations.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple orders.
  • Basic knowledge of food and beverage preparation and presentation.
  • Ability to maintain a positive and enthusiastic attitude, even in challenging situations.
  • Flexibility to work varying shifts, including evenings and weekends.

What We Offer

As a Front of House Team Member at German Doner Kebab, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer a competitive salary, comprehensive training, and opportunities for career progression.



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